Hotpoint Indesit Creda Tumble Dryer Fire Hazard

Discussion in 'Off-Topic Discussion' started by JWK, Feb 4, 2016.

  1. JWK

    JWK Gardener Staff Member

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    I can't see any logic in it though, at my last company we had a workshop with a lathe and bench drills and the isolators were all in the same room, and absolutely necessary in case the equipment had to be switched off in a hurry.

    I'll give my insurance company a ring tomorrow just in case.
     
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    • ARMANDII

      ARMANDII Low Flying Administrator Staff Member

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      To be honest I would let sleeping dogs lie. The logic appears to be that should a fire happen in a domestic area then it's more than likely to be discovered later than sooner. Industrial Insurance is a different animal where an Insurance Company recognises the high number of electrical appliances/tools being used daily in a work area and also applies a higher industrial premium as normal. Domestic Insurance and Industrial Insurance are two different "animals" as companies are legally responsible for Heath and Safety and their employees and have to pay the higher premiums, but domestic is looser and market demand rules.:snork:
       
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      • shiney

        shiney President, Grumpy Old Men's Club Staff Member

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        @JWK Before contacting your insurance provider I'd be inclined to read the small print in your policy documents. If they don't specifically exclude appliances near the isolator then I would suggest that you don't discuss it with them.

        Most insurance policies have a long list of 'Don'ts'.

        My, amateur, opinion is that if anything untoward occurred you should not be held liable as you should not be expected to know of some obscure hazard (there are loads of obscure hazards in a domestic situation), particularly as they don't even mention it in their T's & C's. They may impose restrictions or higher excesses subsequent to any (rather unlikely) incident.
         
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        • wiseowl

          wiseowl Admin Staff Member

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          This is said in jest but there are many a true word said in jest and a little bit of tongue in cheek;)

          Well we have never wanted something for nothing and I resent the implication,We purchased our tumble dryer in October for £349 cash it was a Hotpoint .all our other white goods are Bosch and Miele but Mrs Woo liked this particular model and you just don't disagree with Mrs Woo:whistle:

          Update
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          • JWK

            JWK Gardener Staff Member

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            Blimey Woo - SEPTEMBER! It seems cheeky offering you a new one even at a reduced price, given that yours is practically new anyway.


            Yes I agree, there are many reasons why we happened to buy an Indesit at that moment in time. Like you most of our appliances are the respected German makes apart from our Fridge and Freezer which are Samsung. Having said that when choosing a replacement dryer for my aged Father-in-law recently we bought a Candy as this was the the only dryer that had simple controls, he can't work anything that has LED displays and tiny buttons so the Candy with it's simple dial is OK.
             
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            • wiseowl

              wiseowl Admin Staff Member

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              Hi @JWK my friend it states that I can only get a new one if mine is more than 1 year old,so that's not an option for me,I trying to think if there is anyway I can get my money back so that I could purchase a different make:smile:

              If your dryer is over 1 year old and you would prefer not to wait until September for your repair; as a goodwill gesture , we are able to offer a brand new Hotpoint tumble dryer at a reduced price. For the reduced price, we will deliver, install, remove your existing appliance and replace it with a new dryer.

              In the meantime, you may continue to use your dryer provided that you do not leave it unattended during operation (i.e. do not leave the house or leave the dryer on whilst asleep). We also remind you to properly clean your lint filter after each use and ensure proper venting, as outlined in the user manual
               
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              • Sheal

                Sheal Total Gardener

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                @wiseowl, surely your machine is still under guarantee. If that's the case shouldn't the seller replace your machine as it's not fit for purpose. I wonder if @shiney can shed some light on the legal side of this please.
                 
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                • Fat Controller

                  Fat Controller 'Cuddly' Scottish Admin! Staff Member

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                  Ah, Woo - I fear that you may have misinterpreted my meaning; Of course you paid good, hard earned cash for your tumble dryer and you have every right to demand that it be fit for purpose. My point was that in general, prices for most things have risen (houses, cars, food - basically everything), whereas the prices for domestic appliances have either stayed roughly static or have dropped.

                  If they had kept pace with everything else, then your tumble dryer would have been about £2k. Market pressure dictates otherwise, of course - and so the manufacturers have to try and make things as efficiently as possible for the minimum possible cost.

                  Thirty or forty years ago, things were essentially over-engineered to ensure that they lasted and did not fail prematurely; nowadays, they are engineered to be as light and as cheap as possible, and as long as the product doesn't fail under warranty then everyone is happy. This doesn't only apply to Hotpoint and their sister companies, it is endemic throughout the industry with very few exceptions (Miele being one of the few I can think of).

                  In the case of yours only being purchased in October, I would like to bet that you could argue quite successfully with the retailer under the sale of goods act. At the time when you made the purchase, the restrictions on the times of use (such as when you are asleep etc) were not mentioned or made clear, therefore you purchased a machine that you now find is not fit for the purpose that you bought it for, and according to the manufacturer it is not going to be fit until you have owned it for almost a year.

                  If you purchased a brand new car, and then four months into ownership the manufacturer stated that it needed a modification via recall, and in the meantime you should only drive it when the sun was shining and you should wash it every day, would you accept it? I know I wouldn't. The same applies to your tumble dryer.

                  PS - I know what you mean about arguing with the good lady of the house.... some things are just too risky for us gentlemen to even contemplate :snorky:
                   
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                  • wiseowl

                    wiseowl Admin Staff Member

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                    Good evening @fat controller my friend thanks for that,I will return to Curry's tomorrow and see if I can get some satisfaction and a answer ,and I will let you know how I get on,I am just looking through all the paperwork now 18 pages,enjoy your evening my friend:smile:
                     
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                    • Fat Controller

                      Fat Controller 'Cuddly' Scottish Admin! Staff Member

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                      Good luck Woo - I have a feeling you will need it my friend, as Currys are not the best when it comes to doing right by the customer.
                       
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                      • Beckie76

                        Beckie76 Total Gardener

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                        I'm not up to date with the thread but one of the girls at work has an indeset tumble drier & she's been told NOT to leave it plugged in & NOT to have it plugged into an extension lead due to electrical surges :scratch: just thought l'd let you all what she said, I have no idea how true either of those statements are! :th scifD36:
                         
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                        • ARMANDII

                          ARMANDII Low Flying Administrator Staff Member

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                          Well, an RCD extension would take away the danger of electrical surges and any that I have are RCD protected.:dunno::snorky:
                           
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                          • Beckie76

                            Beckie76 Total Gardener

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                            Good point @ARMANDII :dbgrtmb:.
                            The poor lady at work has got herself into a right tizzy about her tumble drier! She's phoned all sorts of people! I've told her to just unplug it & if she's still really worried not to use it! ;) I've even offered to take her to choose another one :blue thumb:
                             
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                            • JWK

                              JWK Gardener Staff Member

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                              The issue with extension leads is that they could overheat if they are not rated high enough for the load, and tumble dryers have a very high electrical load. So your friend is best advised not to use one for a tumble dryer Beckie, I don't blame her for getting in a tizzy about it, there is conflicting advice around. The safest thing is to not use it as you said, easier said than done if she has a young family and loads of washing on the go as this time of year you can't hang anything outside to dry.
                               
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                              • wiseowl

                                wiseowl Admin Staff Member

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                                Good morning all Mrs woo is not best pleased she said that I should have been aware of the situation:heehee:
                                 
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