Currys deserve a special mention

I'd forgotten why I never shop at Curry's and was reminded when I went there this morning.

Disinterested staff - and that's being kind.

Went in to purchase a new sd card for my dash cam - they were all standing around talking to colleagues or playing on the IT.

Perhaps if Currys paid more than minimum wage they may get other than monkeys.

 

I think it could be down to bad management in your local store Clanless, rather than the staff. If they're not trained well then that's the managements fault.

Our Currys staff are always polite and extremely helpful.

 

Agreed with clanless , no one is trained very well at all and forced to sell "insurance" or other bits to go with your item with management watching your every sale. Also correcting you after every sale Was dumped on small appliances because well, I'm a small woman and I "should know how to use kitchen equipment" Managed to sell larger kitchen equipment but the elders who worked there didn't like that cuz i was "nicking their sales". Its all target driven. Management are a joke too, well in the store I worked and the Cardiff store I "trained" in. It's not slave labour but standing on your feet for near enough 12 hours and having one half hour break which is then stopped by someone saying can you get back on shop floor is a p!ss take. Hated the place.

 

He was probably new and wasn't trained to check the system...

That is absolute BS.

Glad you sorted it though, don't take no shyte from them.

 

Companies pay minimum wages because ... they can! Or rather, instead of being seen as a "minimum", it is mistaken for "the" wage.
I think it is unfair to categorise people on the minimum wage as "monkeys" the minimum wage reflects on the employER and not, particularly, on the employEE.

 

I agree, it can lead to some employees feeling that way (if the "it" refers to minimum wage). However, that also suggests that money is the only factor in employee satisfaction and we both know that isn't the case.
The Manager should still be able to create a positive working environment and be able to motivate the employees into providing the one core thing there are there to do: provide a good level of customer service!

 

Not the case in the one I worked at sadly, we were all nodding soldiers when it came to his morning "pep" talk which was all about how we were comparing with the other stores in the area, target sales, how many plans we could sell a day and how we needed to push add on sales like mcafee and delivery/installation etc. This was christmas time (2015) mind and I was only a temp.. Thank god! The mood was dire amongst everyone (including people that worked there for a number of years) but we all put on a happy face just for the customers, our pants wage and "cuz it was xmas". I quit on the 22nd of Dec as I thought b*gger this, I wasn't stressing myself over working xmas eve and boxing day with how many things I could sell.

 

Clearly not the best of managers then
Sounds like you were far better off out of it