Today I Am Grateful For.....

Well bless my soul! It appears we are experiencing good customer service, here's my story;
I ordered my prescription on Monday (4 items) mother out law went to fetch the said prescription on Tuesday, the pharmacy assistant was dam right rule & told her the prescription wasn't ready, she agreed to go back on Wednesday, she picked up the prescription & delivered to me...i hadn't had time until yesterday to check it, (I still had enough meds to keep me going) not only have I been given the wrong inhalers But stapled to my prescription was someone else's prescription!! Including name, address & full details of her meds in a world of data protection how has this happened? This morning I rang my GP surgery & asked to speak to the practice manager....what a lovely man, so polite & full of apologies he has promised me he's going to look into what's happened & try to locate the other half of my prescription paperwork! & speak to those involved to make sure this doesn't happen again...I have been more than reasonable & said that I fully understand that the dispencery is so busy & after all mistakes happen, I don't want to cause any trouble but I can't have my full name, address & medication details being issued out with someone else's meds! I have to go to the surgery this morning to drop off the meds...hopefully I will be issued with replacements. It was so refreshing to speak to the practice manger & receive such good customer service.

Update....I've been to the surgery & again I've had fantastic customer service....I've had four apologies, my meds have been replaced too...I think the ladies in the pharmacy have been ticked off which I didn't really want to happen but this is quite a serious mistake....I'm not taking it any further I just hope the other half of my prescription is soon returned & I will not have any additional grief on the back of this!

 

My wife. It is 20 years today when we first met. She was suprised that I remembered, but I have just been caught out as she realised that she wrote it in big letters on the calendar. I got the subtle hint.

Not sure if the brownie points still count now.

Rusty

 

I am grateful that I go to bed without a guilty conscience. I am not religious but try to live good moral and ethical standards. Sometimes I'm not as generous as I'd like to be but for the most part I walk a straight line.

And today I got a lot of fresh air, a good work out and nearly 13 hours of sunlight !

 

I think I should get extra points as I was sorting out some washing when I noticed. Multi tasking brownie points .

I think I will stop whilst I seem to be ahead .

Rusty

 

It was very nice to have a laff with a till lady and manger this morning in the GC, went for some compost and the bill would have been £53.92 after a bit a cheek and some vochers the bill was £16.89

 

.......for my two sons being safe in London after Saturday night's tragedy

 

Today I'am greatful to read your fantastic news, I'm so pleased your boys are ok

 

Thanks @Beckie76

 

Today I am grateful for life and the people around me and for every second of it. Today I found out that a close childhood friend committed suicide and I'm gutted. Lots of memories flooding back. I wish things could have been different for him. I wish he didn't feel that desperate.