LATEST MOAN FROM YOU AND ME 2017

Good morning @Zigs @Jiffy @Sheal @Tetters my good friends and that was only the half of it

Hi @Sheal I do hear from a reliable source that the next government have plans to build 4 Newgate's they will be called Maygate's

 

I remember it well

 

@Sheal Shhh!!! I told you not to tell anyone.

@ARMANDII How many times have I said 'No pictures of me?'

 

Good afternoon all my friends as regards my experience with Wickes I received this email,to day after sending them an email
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Please allow me to apologise for the issues you have faced with ordering this gate, I can see on the order it was held as we were out of stock but that we had managed to deliver it on the 7th of June. I do appreciate this is a day later than you requested so I have refunded your delivery charge of £12.95 back to the original method of payment. This should show back in your account within 3 to 5 working days. With regards to recompense I am very sorry but this isn't something that Wickes do. It does state on our terms and conditions that we cannot be held responsible for any third-party costs or charges which you incur due to non-delivery of an order, or orders that have not been checked on delivery. Once again I am very sorry about this.
Should you require any further assistance please do not hesitate to contact our customer service team on 0330 1234 123 or via return email.
Kind regards,
Siobhan Brown
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(We would like to confirm that the below listed delivery charges have been refunded on your order number
Original Charge Remaining charge Refund
£12.95
£0.00
£12.95
The total refund amount has been credited to your payment card.
If you require any further assistance please contact the Customer Service Team by emailing [email protected]
Kind regards,
Wickes Customer Service Team)

 

I had a problem with my emails and decided to try and resolve it by Live Chat (by internet). It turned out to be just as useless and frustrating as the Chat I had with them two months ago. I have put in a complaint.

This is the transcript (slightly edited) of our 'Chat'.

Tanika: Hello I’m Tanika, thank you for chatting with BT. I’m reading your enquiry, please give me a few moments I’ll be back soon.

I may need to ask you for some further details, if you would like to use this time to grab the account number, the account holders full name, address and postcode that would be really helpful.

Tanika: Hi

Me: Hi

Tanika: If I'm not wrong you are unable to access in your e-mail address.

Me: You are wrong!

Tanika: Okay, then please explain me your concern.

Me: I have a main account and two sub accounts. They are all downloading to Outlook OK but about two hours ago the emails on the main account had started downloading the same emails again and again. The sub accounts are OK - but I have shut down Outlook at the moment as I don't want it to download hundreds of emails - which it was doing.

Tanika: Please remove your e-mail account and add back it again.

Me: What do you mean?

Tanika: Delete your e-mail account and add back it again.

Me: How do I do that?

Tanika: Please wait.

Tanika: Please go to this link: How to add or remove an email account

Me: How will removing and replacing my account solve the problem? Will it definitely solve it? Doesn't seem logical at the moment.

Tanika: When you will remove and add back it again then you will get your all e-mails.

Me: I'm already getting my emails!!!! The problem is that I keep getting the same emails many times.

Tanika: Okay, then you need to e-mail on this e-mail address: BT | Using the power of communication to make a better world

Me: And do what?

Tanika: You need to e-mail on the above e-mail address that you are getting same e-mails again and again and they will resolve it.

Me: I don't see why it is a matter for 'phishing'. The emails that I am getting repeatedly are my correct ones, not phishing, but BT are downloading them again and again. When an email has been downloaded to Outlook, BT should automatically be marking it as sent to my client server. Therefore it should not be sending it again and again.

Tanika: Because that team working on these types of concern.

Me: So I email them and tell them that you have sent me to them. Is that correct?

Tanika: Yes.

Tanika: and the issue which you are facing in your e-mail account.

Me: I shall copy this conversation to them.

Tanika: I can send you a transcript. (Me - thoughts - Some Hopes!!! )

Me: Thank you. (I didn't trust her, quite correctly, and copied my own transcript )

I happen to have the direct email of one of the senior team of 'phishing and abuse' so sent it to him. I explained that I didn't think it was his province but a simple technical problem but would leave it to him. An hour later it was back to normal. I deleted all the 335 unwanted copies.

 

He's been in trouble before, Tetters, for diddling in the garden.

 

That would be quite difficult as I had my last drink in 1963 and nothing has got me to drink since then