EMAIL SPAM PROBLEMS(advice needed)

Discussion in 'Computer Corner' started by wiseowl, Sep 19, 2015.

  1. wiseowl

    wiseowl Amiable Admin Staff Member

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    Good morning I have a problem 80% of my emails from GC are going in to my spam folder I keep marking them not spam but they keep coming back,its only started yesterday,any help would be very much appreciated,thank you:smile:
     
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    • Phil A

      Phil A Guest

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      Mine just started doing that too :scratch:
       
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      • wiseowl

        wiseowl Amiable Admin Staff Member

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        Hi @Zigs I thought it was an age thing but if its happening to you,it can't be ,your only a spring chicken:heehee:
         
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        • Fat Controller

          Fat Controller 'Cuddly' Scottish Admin! Staff Member

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          You need to make GC a trusted contact/sender; how you do that will vary depending on the software you are using, but I will be about a bit more tomorrow and am happy to try and help :)
           
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          • Beckie76

            Beckie76 Total Gardener

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            Same thing is happening to me, but its not happening all the time :scratch:, Some go to spam & some go to my inbox.....Now that could only happen to me!!!! :lunapic 130165696578242 5::lunapic 130165696578242 5:
             
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            • Dips

              Dips Total Gardener

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              All the email alerts telling me i had a private message always use to go to spam but now they have started to appear in my inbox so i have had the opposite happening lol
               
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              • ARMANDII

                ARMANDII Low Flying Administrator Staff Member

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                Are we talking Windows 10 here????:scratch::doh::wallbanging:
                 
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                • wiseowl

                  wiseowl Amiable Admin Staff Member

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                  I am indeed but my problem is with Gmail ,Windows 10 is perfect:sofa::whistle:
                   
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                  • rosebay

                    rosebay budding naturalistic gardener!

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                    I am in Windows 7 and I have always had posts from GC going straight to the junk mail section.
                     
                  • wiseowl

                    wiseowl Amiable Admin Staff Member

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                    Good afternoon @fat controller help its driving woo crazy:lunapic 130165696578242 5:
                     
                  • Fat Controller

                    Fat Controller 'Cuddly' Scottish Admin! Staff Member

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                    Are you using the Gmail app or accessing your email by going online?
                     
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                    • rosebay

                      rosebay budding naturalistic gardener!

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                      I know this is woo's thread but, if you are asking anyone who is having this problem, then I access the GC posts by going online i.e. via my email.
                       
                    • Fat Controller

                      Fat Controller 'Cuddly' Scottish Admin! Staff Member

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                      OK - it then depends on your ISP's chosen software as to how you can make GC's email address a trusted sender.

                      This process, along with most other email operations are easier if you use an email client on your PC (like Outlook for example); some of these you have to pay for, but others are free. Thunderbird is a good free one, and works in a similar way to Outlook.
                       
                    • rosebay

                      rosebay budding naturalistic gardener!

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                      I am with Microsoft outlook! [​IMG]
                       
                    • Fat Controller

                      Fat Controller 'Cuddly' Scottish Admin! Staff Member

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                      I presume that is Outlook.com as opposed to Outlook the program?
                       
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