Thanks for Virgin !

Discussion in 'Off-Topic Discussion' started by HarryS, Apr 8, 2016.

  1. HarryS

    HarryS Eternally Optimistic Gardener

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    Thought that may grab your attention , it's Virgin Mobile the post is about :biggrin:
    About 2 years ago I had a smartphone pinched out of my car by some low life. I reported it to the police and to Virgin as I had free insurance . Anyway I had not correctly activated a tracer app on my phone , so they would not replace . Not a problem really , just used an old phone for 6 months then got a new upgrade. Anyway today 2 years hence , I received a letter from Virgin . They have fully reviewed there insurance policies , and my phone should have been replaced . In lieu of this please accept a cheque for £101 :hapydancsmil: Now how good is that for a company to do that . I do use Virgin for many things mobile ,cable TV , broadband , landline and travel insurance. They are a superb company to deal with , not had one problem with them in 15 years :dbgrtmb:
     
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    • Sheal

      Sheal Total Gardener

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      It's good to hear that not all companies just take Harry. :)
       
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      • Ian Taylor

        Ian Taylor Total Gardener

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        Were like you @HarryS we use Virgin, we also have never had a problem.
         
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        • "M"

          "M" Total Gardener

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          Pah! That's less than a pound a week!! Seeds cost more than that you know :nonofinger: :whistle:

          It's a gesture not to be sniffed at, for sure. I'm pleased for you :hapydancsmil:
           
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