1. IMPORTANT - NEW & EXISTING MEMBERS

    E-MAIL SERVER ISSUES

    We are currently experiencing issues with our outgoing email server, therefore EXISTING members will not be getting any alert emails, and NEW/PROSPECTIVE members will not receive the email they need to confirm their account. This matter has been escalated, however the technician responsible is currently on annual leave.For assistance, in the first instance, please PM any/all of the admin team (if you can), alternatively please send an email to:

    [email protected]

    We will endeavour to help as quickly as we can.
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Site Problems Since Upgrade

Discussion in 'Site Feedback/Bugs' started by FloraPie, Mar 30, 2017.

  1. FloraPie

    FloraPie Gardener

    Joined:
    Jan 24, 2017
    Messages:
    136
    Location:
    Australia
    Ratings:
    +295
    Greetings network techs of GC...

    Soon after the URL change I have had massive problems with this site. Slow loading pages (if they load at all). Log in, click on forum.. get logged out and sent back to the main page. Repeat ten times and then perhaps it loads, but then click on a forum link and back to the main page and logged out again. I am lucky if I get to even make a post at all.

    I have done extensive testing on various computers running various OS's via various browsers but the symptoms remain the same. Only GC behaves as I have described. No other web site I visit does this and thus I am wondering if it is either.. a geolocation based bandwidth QOS problem, or perhaps you have changed server providers and their international routing and peering abilities are less than optimal.

    If it's the latter, you would have no way of knowing other than to hear from international visitors such as myself.

    I have twenty years experience as an IT company owner and so if you have any ideas as to what may be causing these problems.. please feel free to speak in high tech language at me.

    Logging in and then getting to make a post is a hit and miss affair.... here's hoping that this post gets through though.

    Thanks in advance.
     
  2. Sheal

    Sheal Total Gardener

    Joined:
    Feb 2, 2011
    Messages:
    35,606
    Gender:
    Female
    Location:
    Beauly, Inverness-shire. Zone 9a
    Ratings:
    +52,552
    I had similar problems to you @FloraPie and it was eventually solved by me updating GC's address in my 'Favourites' list.
     
    • Like Like x 2
    • JWK

      JWK Gardener Staff Member

      Joined:
      Jun 3, 2008
      Messages:
      30,843
      Gender:
      Male
      Location:
      Surrey
      Ratings:
      +46,057
      Try clearing out your cache FloraPie :blue thumb:
       
      • Like Like x 1
      • Fat Controller

        Fat Controller 'Cuddly' Scottish Admin! Staff Member

        Joined:
        May 5, 2012
        Messages:
        26,417
        Gender:
        Male
        Occupation:
        Public Transport
        Location:
        At me 'puter, GCHQ Ashford Office, Middlesex
        Ratings:
        +49,494
        @FloraPie - I have had a tinker under the bonnet, fed the goat on the way past, and kicked the cat out from under the desk.

        See if it makes any difference?
         
        • Like Like x 1
        • Friendly Friendly x 1
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