Not sure if we have been here before, but does anyone use these? Saw something on facebook, someone was asking, so went to their site to see if I could get it at my adress. Had to put in my details, like you always have to before they will tell you anything and within literally 20 seconds my phone was ringing. Then after telling the bloke on the phone I was just looking there was a knock on the door, a bloke from Youfibre doing the rounds, it all seems a bit hard sell to me, or are they just very very efficient.
Hi, That could be either way if they were canvassing the local area, we had door knockers from Vodafone when CityFibre were digging up the local roads; though thought such doorstep selling was not allowed these days ? Wondered why you are looking to change, just price or having problems with your current supplier ? There are a lot of smaller providers using the new fibre networks but you need to check them out that they do offer good service. Which do a free list of their recommended ones Zen being one of the best and they do say no price inreases for the length of the contract. Best broadband deals 2024 - Which? You generally find getting your broadband via a comparision site will get you a better basic price and typically £50 -£100 in vouchers if you apply online only. eg https://www.moneysavingexpert.com/compare-broadband-deals/
I wasn't looking to change as such, but Virgin are putting their prices up in April, but my contract ran out last month so after a phone call they knocked £6 off but I had to renew the contract for 18 months. Then I saw something about Youfibre on facebook and was just curious which set the ball rolling a bit more than I intended as I really wanted to know if they use Openreach cables, but apparently not, they have their own but use Openreach poles The road looks like a spiders web now with cables everywhere.
We used to be with Virgins fibre for many years but they would not give us a decent renewal price, now with plenty of other networks in the road spoilt for choice. The typical going rate for100mb fibre to the house seems to be around £25. Don't forget you usually have 14 days after agreeing/installation of a new contract to cancel it without charge. When we left Virgin, out of contract, we followed other users advice and cancelled by signed for letter as they have such a bad reputation when folk want try to end things over the phone. That said, Virgins fibre system was excellent, just their telephone customer service that lets them down.
@pete check with Virgin whether the price they are offering under the new contract is fixed for the 18 months. They have a bad reputation for increasing the price during contract - usually every six months. There is an application into the ombudsman to stop internet providers having mid contract increases and some providers have already stopped the practice. I think they are allowed to make an annual 3.5% increase anyway but some are doing both.
They are raising the price in April and I have just started a new contract. They raise their prices once a year but they do 18 month contracts.
Check the wording of the contract as they sometimes put in that they can raise the price more frequently depending on the economic situation.
I've been with them for years so it's not really what Virgin are like I'm trying to find out if anyone is using Youfibre and has it been around long enough to trust.
We are with Befibre and at the moment it seems a good service. As far as we can tell from the contract the price is fixed for 2 years. What happens after that is anyone's guess, but we can always change to someone else. At least they could connect us which is more than BT could. Downside is the loss of landline connection and they do not run a whachemacallit phone service.
Thanks sounds pretty much like what they are offering me, I think you can get a phone line for extra £7 a month.
I've been with Virgin forever and they never put their prices up during the contract term. Maybe they do to new customers. My mobile phone supplier EE or O2 I forget, had a clause to raise it by inflation plus a set amount. It went up from £10 to over £11 which seemed a rip off. I changed to PAYG after that to a much cheaper supplier.
I seem to remember in a letter from Virgin they said the annual price rise, agreed with the regulator, is the Feb rate of inflation plus 3.4%. 02 an Virgin appear to have almost merged.
Indeed, quick skim reading can sometimes cause false alarms. This was a discussion about techie things right?
