ISP

We have had so much grief from AOL over the past month that we're thinking about changing Providers.
I'd welcome some suggestions for a simple provider that doesn't keep shutting you down for no obvious reason and doesn't send you up-dating discs that make you unable to get onto the 'net
Thanks, in advance

 

How much you willing to pay C?

 

Hi, Slinky. Not so worried about the cost. Can't imagine it would run into 100's. I just want a reliable provider!

 

if you have a mobile phone contract with orange, for £30 or more per month, you can have homebroad band free at upto 1gb or £5 for their fastest service. I've been with them for a while now and not had any problems save for very very infrequent dropping of network. (possibly 3 times in 2 years since I was 'given' the new live box and never on the original usb modem)

 

sorry, seems this offer has been changed, this link may be of help in choosing.

http://www.moneysavingexpert.com/phones/cheap-broadband

 

Thanks glen but you're talking to someone who is very old and very stupid! I can't even text on my moblie! So I need a provider like AOL but better, but thankyou.

 

Hi cajary, I know there have been quite a few people on here moaning about AOL. I'm with Virgin and haven't had any problems with the broadband side of it so far but I'm like you - if it works, good but if it doesn't - help!!

I'm sure you will get good advice on here but it is a bit of a minefield I know. There may be some members who have switched from AOL that can advise you.

Hope you get sorted.

cheers

 

I have Virgin also, not had a real problem in three years. But it aint cheap.

Just wish the telly was as good.

 

I,m with BT Total Broadband have been for 18 months,Its a little pricey but i cannot praise it enough. I could go into great detail but i would sound like a BT saleman.......so wont go down that road:p

 

Hi

Here is a good site with a comparison list and a provider list with prices.
Ones with good reputation for reliability and good customer service are BT (they were rubbish but a lot better lately) Zen O2 Newnet. But check them out for yourself.

I would say STAY CLEAR of Tiscali, TalkTalk, Pipex, Eclipse, freedom2surf and quite a few others.

Always read the small print! and beware of long-term contracts you can't get out of easily if things go wrong.

http://www.thinkbroadband.com/

 

Have to agree with you on AOL. I've been with them for six years here in the UK, and for about ten years in Canada. It seems lately that for whatever reason, their aol.co.uk homepage is unavailable - yet, if I go to aol.co.com, it's fine! Weird.....same page in reality! I think since they've been taken over/bought out by Carphonewarehouse - well, the service has just deteriorated. I would love to switch - but as I have to have broadband use for work - I can't afford to be down for ten days or more while switching over.

I would love to switch to SKY - as we have the SKY tv and sky talk (£5 per month - free local/national phone calls any time, any day, and up to one hour free long distance to Canada and Australia - many other countries too - but they're the two I use). Sky do an even better package if you have tv, talk and broadband with them - all for £26.99 per month last time I looked. But for now......stuck with AOL - but at least no contract so free to leave at the drop of a hat.

 

We have just changed over to Sky broadband and have a package for the TV, broadband and phone which has cut our monthly cost by £30 :eek:

 

Thanks for all your help and advice, guys. :thumb: We'll have look at the different ones, then I'll be told which one we're going to go with:D

 

Sometimes the long term contract can be an advantage to you. I've been with Tiscali for several years, I persuaded a friend to go with them and he got a phone service with anytime calls free, it costs £5 more per month than I was paying. I decided I would apply for that too, only to be told that I couldn't change as I was still under contract. At present I use a Swiss company for connection only charge which works out to about £3.50 a month, so I would have been worse off if I'd changed.