Only For New Customers!!!!!!

For purposes of anonymity I will refer to the bank as Watnest, they will allow you to transfer DDs between 2 current accounts.

I despise offers only open to new customers!!!

 

Best bank transfer I ever did was this.

I told my new boss to pay my wages into my new Nationwide Building Society account, and I binned my bank

 

It's not often in my on-going battles with BT, that I even get a satisfactory reply let alone the upper hand but .....

.... having complained, yet again, about the constant 'dropping out' of our broadband, I was surprised when a lady from that esteemed corporation rang me. Of course I was mistaken in the belief that it was a new BT Customer Service initiative (you know the sort of thing, customer complains, company contact customer to see if they can sort out problem!) No, she wanted me to sign up to some fibre-optic thingy which, so far as I could see, was going to do no more than cost me an extra £90-odd p.a. with no real benefit - apart from on BT's part of course.

Anyway, we had a chat and I complained (nicely - cos she was a nice lady and had English as a first language so I could understand her!) about the poor service I was getting for my mega-bucks a year bill and she suggested my BT supplied router could be at fault but said that only if I changed my broadband contract with them could they send me a new one free of charge - otherwise is was going to be £99. Now, in truth, I didn't understand the reasoning behind that bit at all, but I agreed because the 'new' contract would save me literally ... pence!

"Is this a new contract?" I asked.
"Oh yes ... " I was assured "... completely new".
"So, in effect I'm a 'new customer'?"
"W-e-l-l ... yes"
"So, I get 6 months free then?"
"No - that's only available to new BT Broadband customers"
"Which you've just agreed I am"
"Ah, well, it doesn't work like that ...."
"Then let me explain how it does work - either I'm the 'new' customer you've just agreed I am and I get 6 months free, or I change my phone and broadband provider completely"

Result? No cost for the new router, no £90 pa for a mega speed thingy I neither want nor need, a few pence saved on the monthly bill and best of all .... the first 6 months of my 'new' 18 month contract ..... free!

Somehow, I doubt BT will be ringing again anytime soon to try and sell me anything else!

 

Well done, Shiney for seeing Sentwat off!

Fidgetsmum, the rule is "Never pay for a router". My experience is they'll always give you one free if they want your custom, and often send a second one in the post because the left arm doesn't know what the right one is doing.

That reminds me, I've got to tackle Talktalk about paying twice as much as a new customer. It'll mean signing up in blood for another 18 months or carrying out my threat of (going through the nightmare of) changing provider.

 

Errr - no! However, when I found a BT man digging about in the pavement outside my house, I asked him if he was there to 'sort out the poor broadband connection' (I like to baffle them with my knowledge of how the system works and technical jargon!!). Anyway, he wasn't - he was there to ' .... sort out a phone problem for one of your neighbours'. That was 2 weeks ago and guess what ..... the broadband hasn't dropped out once since. I dunno what's happened - but (for once) I aint complaining!