Has B&Q gone self-serviced?

We use the self service tills at Sainsbury's, but only if we are buying a small amount or are not buying booze (seldom!). It sort of defeats the purpose of speed if you then have to wait for authorisation of being over 18. Necessary, but a nuisance.

Plus I like the banter I have with the "bright, young things" on the checkouts.

 

Totally agree Bob these chain stores if 'allowed' to get away with situations like this are putting profits before jobs so not good with today climate, not forgetting of course they are taking away the consumer's shopping 'experience' as I love DIY shopping yet hate with a passion food shopping!

Service with a smile that's what I say and if the person (at the check-out) is too grumpy for the work then let some other willing soul take their place but please lord not a computer! Hel.xxx.

 

quite agree bob and helen, good old service with a smile and you can have a chat with the staff on the tills, when i go to tescos the staff are great we have a good old natter guess we cant chat to a computer, seen a few people using them self service tills but no not me

 

heyup hec
ive been in't cortonwood one a couple of times this week and theyve just had em fitted,the first time i said to the girl who was manning them that the machines would put them out of a job,her reply was that they couldnt get enough staff so they were needed,the 2nd time there was still nobody on the real tills but there were 4 tills with 5 staff watching them and trying to sort them out and a big Q :gnthb:

 

I first came across self service checkouts in France, but the other day I was at our local IKEA ( notorious for queues Europewide I think) and to my horror they had replaced 4 checkouts with self service - of course two members of staff were assisting bewildered shoppers in their use... adding to the melee!
If they are doing that in here in Germany I expect it´s going to be trend elsewhere.
VI