advice-3 storey car park crash

went out shopping this morning parked top floor car park did my shopping paid and descended down.
got to 2nd floor was driving down ramp looked left no car there and drove forward to the right to exit, crash a little car had hit the corner front end of my car it is all scraped but no dints.
we exchanged addresses etc he called me saying that he had contacted his insurers and because they wanted �£475 he didnt have the money and it would be best iff he claimed from my insurance i told him it was not me to blame and he should of when he came from bottom floor up ramp he should of checked and give way to his right. I honestly think he was driving far too fast up the ramp and never checked to his right when i was coming down the ramp. does any member know car park regulations.I have contacted my insurers told them i honestly dont think i was to blame for the crash and i have got whip-lash been to my doctors he has put me on pain killers, have decided to take things further as he has an r reg car and mine is just 2 years old and iff it was going to go through my insurance i would have to pay �£250 excess which i am not prepared to do.
Any advice would be greatly appreciated :(

 

Rosa - so sorry to hear of your incident. It's a horrid thing as I know from personal experience and stresses you out no end! First thing is to be thankful that no-one was seriously hurt and remember that - at the end of the day - cars are just things and apt to get damaged!!

Homily over, the facts are that car park 'regulations' are much the same as highway regulations. It depends who had right of way and sounds as if that was you. The ages of the vehicles are of no significance only in that it seems that the other chap has no money so it might be difficult getting anything from him.

But you stick to your guns and leave it in the hands of your insurers. That's what you pay them for. Don't you agree to claim off your insurance and distance yourself from any further contact from this guy. You tell him that in future any communication is to be through your respective insurance companies.

And get a medical check on that whiplash - you might be able to claim damages for that as well! I know people who have. Also, do you have a No Claims Protection on your insurance? It's well worth the extra.

Hope you feel better soon. I also hope that your car is not too badly damaged and things get sorted soon.

 

Very good advice!!!

 

thanks michaelmasdaisy and shiney when i spoke to my insurers told them it was not my fault as when i looked there was no car to my left and when i slowly pulled of the bottom of the ramp i just felt a big impact and saw that car, he was definately driving too fast up that ramp and i was pretty certain he should be given way to his right he said i should of stopped.
I called my brother last night and he also said that guy should of given way to his right he reckons he must of been driving fast from the bottom floor up the ramp and iff he was going 5mph he would of seen my car coming down the ramp as it is quite a bright blue.
I have called my insurers this morning because i have whip lash they are passing it over to their legal expenses team as i am covered for it.
I am not giving in to this guy will fight to the bitter end on this one, he reckons i should of stopped at the line i dont think there is lines at bottom of ramps going with a friend this morning back to the car park to have a look.
this guy lives in a not so nice area i just hope he does not cause trouble but i know a lot of people iff he causes any trouble and iff he calls me again i will say to him i have no wish to speak to him that my insurers are dealing with it to contact his insurers.
He is with rac dont know how they have come up with a figure of �£475. i guess he is just third party would you guys reckon this.
I have to go to the docs monday morning to fill out some forms for my insurers.
My hubby is working off-shore told him last night when he called me he is quite happy for our insurers to deal with this and he said as long as i am ok apart from the whip-lash.
The car is not too bad a scratch on the light and it is all sratched and scuffed underneath on the sport bumper obviously where his car slid into mine that really told me that he was going to fast up that ramp, he was probably talking to his wife and daughter was in the back seat and she was not strapped in the back seat as i noticed the little girl standing up.
Its a carry on all this but the insurers will deal with most of it and i had already told them i am not accepting responsibility for this accident. My insurers said there is a �£250 excess but they said they will get his insurers to cover this. legal team are calling me monday.

 

Rosa, the fact the somebody was injured means that the accident should be reported to the police within 24 hours of the accident, well that what I have been told, but Scotland might be different. It might be worth notifying them. If there was contact with anything else in the car park, wall etc then tell the police that. Also if you went to A&E of your own free will to get checked out, you may received a bill from them. Make sure that you pass everything on to your insurance company and don�t try to deal with anything yourself. Hope you feel better soon. You have my sympathy.

 

Went back to the car park today there is definately no lines at the bottom of the ramps but what i did notice before you even get to the ramp there is a sign give way to the left could this cause me problems.
I know for a fact i did stop and look left then drove forward and was just turning my wheel to pull out when then the bang. There is a speed limit of just 5mph which i wasnt even doing down that ramp as today i did excactly the same when i pulled out a car came up that same ramp behind me no problem which i have done on numerous occasions at the same multi-storey car park.
I honestly think he was going fast up his ramp as to be honest i looked at his angle and how he did not see my car pulling out it is unbelievable.
I did notice though there is a thick white wall which would create a blind spot.
saw the parking attendant and he did say he wished i had gone to the office after it had happened they do have close circuit in operation he is going to have a look at it but did not hold out much hope as he said they come up dark and it would not show him very much and would not show him who was to blame.
He asked me iff i stopped at the bottom of the ramp which i said i did and always do before i move on.
the motor legal expenses team from my insurers are contacting me on monday so lets hopeeverything is ok will let you guys know.

 

Agree with Papajo - report the accident to the police. I've been in an accident where someone drove into me and caused me whiplash - I know how it hurts (and doesn't show up at the time, but next morning - and then with a vengeance!) So good luck, girl!

 

I quite agree with you webmaster when i had pulled out to take a right turn he should of been watching his driving ahead of him and when i went back to the car park today i walked them steps from where he was driving and honestly speaking he should of seen my car as you know an audi a4 is not a small car. I watched cars coming down that ramp the same route i was taking and i could not miss seeing them.
I think he is trying to pull a fast one as he said that rac told him to claim off my insurance and i told him well thats very nice of them but we have to pay �£250 excess so i will be dealing with my insurance company and he will be hearing from them.
Unfortunately there was no witnesses just typical isnt it, I have expected him to be on the phone as i will be waiting for his call.
My hubby called today his immpression was if only he had hit the back of our car but as i pointed out to him its not as iff i was driving towards his direction i was driving away to the right and he hit me but this guy for some reason thinks i hit him, just say for instance i drove straight ahead with this intention my car i would assume would have dints in it not just a few srapes and why would i do this to our 2 year old car, which i love and love to drive, this has sickened me to the core. As you and bananaman and others know we have lovely cars there is no way i would deliberately drive into the path of another vehicle as what he is insinuating, he must be crazy.
Thanks for your input i just hope everything works in my favour as i am worried sick about the whole event.

 

oh by the way i dont think i can report the incident to the police now as it is past 24 hours or can i still after the event does anyone know as it will be 48 hours by tommorow morning

 

Rosa, please try not to worry too much about this accident- your insurance company will sort it, that is what they are for. When you have filled out your claim and written down what happened,perhaps it will get it off your chest and the weight off your mind.
Take your little madam out for the day

 

thanks liz everyone is so sweet and understanding and shiney he hit the front corner of my car as there is a scratch on the glass light and below on the sport bumper there is just like skid marks and lines some of my paint is worn off.
I have been driving for 25 years this is just my 3rd accident in all of that time the first wasnt my fault years ago the 2nd was just 2 month ago no one else involved now this, i have always been a careful driver.
My back is really hurting me and as predicted it is now going into my shoulders will go and take some of my painkillers.
Thanks for everyones concern, much appreciated