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Are you having problems joining Gardeners Corner?

Discussion in 'Site Feedback/Bugs' started by Fat Controller, Jun 24, 2017.

  1. Fat Controller

    Fat Controller Cuddly Scottish Admin! Staff Member

    Joined:
    May 5, 2012
    Messages:
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    Gender:
    Male
    Occupation:
    Public Transport
    Location:
    At me 'puter, GCHQ Ashford Office, Middlesex
    Ratings:
    +26,054
    Over recent weeks, we have seen a spike in attempts by persons trying to join Gardener’s Corner with the sole intention of spamming our boards, or advertising without permission or verification.

    As all Gardener’s Corner members are aware, we take our responsibilities to ensure that our members can enjoy being part of the Gardener’s Corner community without having to worry about their security, or without having to put up with unwanted spam; part of these responsibilities mean that the Admin Team have to manually approve all new user accounts, or reject them in the case of those that we believe are joining for nefarious reasons.

    Whilst we use all the tools at our disposal, and draw on our collective experience to help us make the right decision, we are also human and occasionally someone will find that their request to join has been rejected in error. Clearly, we have no desire to prevent any genuine person from joining our friendly community, so if you or someone you know has had their attempt to join rejected, please send us an email and we will happily reconsider our initial decision.

    Our email address is – [email protected]

    To help us reconsider the decision, we need to know the following:

    - The username that was trying to be created

    - The email address relating to the account that was trying to be created

    - If you are using a proxy server, particularly one located in a country different to where you are, please let us know what country you are in and what country your proxy server is in, and whether you will be using the same proxy server all the time.

    - Anything else you think we need to know.

    We will leave this thread open for a while, to allow anyone who is already a member to be able to let us know of anyone having problems joining.

    Thank you for your understanding.
     
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    • martin-f

      martin-f Plant Hardiness Zone 8b

      Joined:
      Mar 15, 2015
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      3,302
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      Male
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      Sheffield
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      Hi FC, I moderate on a couple of forums nothing to do with gardening, anyhow how it works for us everyone is approved, there first 10 post go into moderation Q, mods/admin approve posts,

      This way we can see who's genuine and not and don't loose new members, any new member posting spam its binned and banned before it get on the forum.
       
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      • Fat Controller

        Fat Controller Cuddly Scottish Admin! Staff Member

        Joined:
        May 5, 2012
        Messages:
        15,824
        Gender:
        Male
        Occupation:
        Public Transport
        Location:
        At me 'puter, GCHQ Ashford Office, Middlesex
        Ratings:
        +26,054
        Sadly, our software doesn't allow the first ten posts to go into a moderation queue, but we do have the ability to rapidly ban and remove all posts. All new users are subject to IP blacklist checks, and at the same time geographical information can also give us some clues - - however, proxy servers as you are no doubt aware, can throw the odd curve ball.

        As far as I know, we haven't missed any new members yet, but we have no intention of doing so - the entire Admin team here strongly believe in communicating with everyone as much as possible, not least as we are members ourselves.
         
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        • martin-f

          martin-f Plant Hardiness Zone 8b

          Joined:
          Mar 15, 2015
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          Gender:
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          Location:
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          Thank you FC, it must be a add-on then as both forum software is Xenforo 2010-16, it was only a suggestion if its working as it is all is good, communication amongst staff and members is all it takes like you say, many thanks for the heads up :).
           
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          • shiney

            shiney President, Grumpy Old Men's Club Staff Member

            Joined:
            Jul 3, 2006
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            Retired - Last Century!!!
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            Our Mods do a very good job of stomping on the baddies :snork: Quite often, when I report something that seems dodgy they are already on it. :blue thumb:
             
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            • martin-f

              martin-f Plant Hardiness Zone 8b

              Joined:
              Mar 15, 2015
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              Gender:
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              ^^^ :snork:, A good bunch here :blue thumb:, the forum lives up to its name Friendly :).
               
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              • "M"

                "M" Total Gardener

                Joined:
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                :th scifD36: ... You missed me! :rasp: :yahoo: :hapfeet: :yahoo:


                :heehee:
                 
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                • shiney

                  shiney President, Grumpy Old Men's Club Staff Member

                  Joined:
                  Jul 3, 2006
                  Messages:
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                  Gender:
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                  Occupation:
                  Retired - Last Century!!!
                  Location:
                  Herts/Essex border. Zone 8b
                  Ratings:
                  +62,267
                  No I didn't :nonofinger:. They just ignored my warnings :hate-shocked: :heehee:
                   
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                  • "M"

                    "M" Total Gardener

                    Joined:
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                    At their own peril ;) :heehee:
                     
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