Bulldog true to their word.

Discussion in 'Tools And Equipment' started by silu, Sep 10, 2012.

  1. silu

    silu gardening easy...hmmm

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    Thought I's just praise Bulldog for their excellent customer service and have stood by their guarantee on certain of their products. I bought 1 of their strapped Ash digging forks this Spring as I eventually broke my original Bulldog digging fork after about 20 years of use. The new fork was doing sterling work until I was wrestling with some Royal Ferns which didn't want to move much. To my horror I managed somehow to severely bend the metal strapping on the back of the fork (prongs and shaft are fine). I contacted Bulldog last Thursday and today post seeing a photo of the damage, they are sending me a replacement asap. Can't ask for better than that.Thanks Bulldog, it was a pity the fork didn't cope as well as my old 1 but maybe it was just 1 of those things and the replacement will last me for many years to come.
     
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    • Phil A

      Phil A Guest

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      Better than your homebase jobbies then:blue thumb:
       
    • alex-adam

      alex-adam Super Gardener

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    • HarryS

      HarryS Eternally Optimistic Gardener

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      Just found this thread.. Bulldog tools are a premium quality tools. I have some friends who go sea fishing . And for digging lugworm they say nothing else works except a Bulldog fork , apparently digging in wet sand is really hard work and most forks fail within a day. So Buy British - Buy Bulldog :hapydancsmil:
       
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      • alex-adam

        alex-adam Super Gardener

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        • Kristen

          Kristen Under gardener

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          I've got a Bulldog Bulb Planter (the sort you stamp on with both feet). Built like a brick-outhouse, and it has done sterling work. By comparison the cheap ones I previous bought from the local shed didn't see their first afternoon out ...

          [​IMG]
           
        • Jenny namaste

          Jenny namaste Total Gardener

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        • HarryS

          HarryS Eternally Optimistic Gardener

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          Great video Alex . I actually served my engineering apprenticeship on the same site as Bulldog in Wigan they were part of the same group . They took all us shiney faced aprentices round the bulldog forge - that was an eye opener ! Red hot metal and big forging hammers making a hell of a noise. That was in 1968 ,the method is exactly the same now , premium quality hot forged tools. :dbgrtmb:
          I'll show this video to my fishing friend , who swears by the Bulldog fork.
           
        • silu

          silu gardening easy...hmmm

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          Unfortunately I have to report that things aren't so rosey with Bulldog! The replacement for the 1 I bent in September (see original post) has also failed. I didn't use the new 1 until 4 days ago. I was digging up some self seeded saplings and I mean saplings not anything which remotely resembled trees and 1 of the prongs bent. I've been gardening for at least 40 years and know the difference between heavy digging and not, plus I in no way abused the fork ie jumping up and down on the handle (guilty of doing this in the past with an old Bulldog fork which didn't bend/break!) when struggling to remove the likes of a huge rootball. I am absolutely amazed that this is the 2nd fork to fail and this 1 bent on day 1 of being used. Contacted Bulldog again and another replacement is winging it's way to me. Their customer service is brilliant, just wish their forks were as good! I hope it's not the case that Bulldog used to be good but like so many brands, are not the quality they once were.
           
        • Kristen

          Kristen Under gardener

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          Worth looking in car-boot and garden-content auctions for old fashioned, "pre loved" tools. Sell cheap-as-chips IME, and once you've sourced a good'un are actually the real-deal from yesteryear.
           
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          • silu

            silu gardening easy...hmmm

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            So it's you Kristen who keeps beating me on Ebay and the likes! As usual you are absolutely right and I look regularly to see if any good old florks are for sale but unfortunately most on Ebay are way down South and therefore not great for me up in Scotland. If only the ancient fork which could well have been my grandfathers hadn't eventually decided to break I wouldn't be faffing around with modern inferior stuff now.
             
          • Kristen

            Kristen Under gardener

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            Only if you've been trying to buy poncy snowdrop varieties on eBay :)

            I've got some nice tools ... hopefully not going to break anytime soon

            You could look at tools from De Wit (catalogue only available as a PDF, and less interactive and image-y than a website, but Ho!Hum!) or Sneeboer both of whom make traditionally, although the couple that I own I'm not as enamoured with as I thought I might be ... "Couldn't afford not to have them" though :)
             
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            • silu

              silu gardening easy...hmmm

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              No I have not been trying to buy "poncy Snowdrops" :loll:
              Thanks for the links I'll definitely have a look as I have grave doubts that the replacement no 2 will fare any better. I've almost got the stage of being frightened to dig up anything bigger than a clump of daises. I have some huge Hostas which could do with being split...reckon that will be enough to see off my "smart" new fork when it arrives!
               
            • Kristen

              Kristen Under gardener

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            • alex-adam

              alex-adam Super Gardener

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              If you are a 'millionaire' sure, look at De Wit & Sneerboer - but the best buy will always be a good well-loved secondhand tool from a reliable dealer or a first class seller on eBay - and go for famous English brands - Elwell, Brades, Spear & Jackson, CT Skelton, Jenks & Cattell or English Tool Co. (the old Bulldog brand) - If the tool has lasted 50 years or so it will last another 50 !!


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