buying pots online

Sorry, technically on topic still I cant post on general discussion for some reason. Anyhow, i have bought a few pots online and all of them have been fine except this one. Obviously its everyone's subjective, but would anyone consider this more than just an imperfection?

 

Hi, Mylo. Lovely pots and I would guess not cheap. I would definitely write the company and send photos as this is not something one would accept if seen in a store.

 

I'd say it was to be considered a "second " still saleable but reduced in price.
I think these kind of pots come from the Far East somewhere and often have imperfections.

 

Hi and thanks for the feedback. I traced the wholesaler back to the Netherlands but as you say they may in turn get their stock from China! Unfortunately, I subbed these pics to the company and they are refusing to pay the return cost. They state these types of 'imperfections' are not considered faults. I neglected to mention to them, there is a bump on the inside of the pot which means any plant pot i put inside will wobble. I haven't mentioed that one yet though! I guess these are the pitfalls of buying online.

 

I've never bought pots on line but I have done so in garden centres etc, and I have often found imperfections in them even though they are not sold as seconds or reduced in price.
The only difference is that in a garden centre or shop you can actually see the pots and choose ones without imperfections, but when you allow someone else to chose them for you they may send you something you would not have chosen yourself.

In the case of this pot the flaw seems to be at the bottom and may not be totally noticeable when the pot is standing up ... that isn't to say you should accept it, but maybe the person choosing the pot didn't see it.

I would certainly inform the seller about it. They should check the pots thoroughly before sending them out.

 

I tend to agree with that. Obviously if they're sold as frost proof and they turn out not to be that is an imperfection.

There's a garden centre near my parents that only sells British pots and the glazed pots there have similar 'imperfections' too.

They have drainage holes so are being sold on the basis that they will be planted into, not as pots to put pots in.

 

I'm not sure they are drainage holes, look more like stick on rubber buffers.

 

I don't get what you mean longk? These pots don't not have any drainage holes. The site I bought them off deals with house plants.

But, I do take on board that maybe I am being pedantic and your points about the imperfections stand. I have bought items at my one of the better garden centres out my way and they were happy to provide a discount on a similar pot that I picked up, so I guess as I said that it is subjective.

 

You're right!

Ignore me, I'm a wally!!!!!!!!!

 

Yes there is basically a sticker that has the website of the wholesaler. The company is UK based and has a review rating of 4.5 on trust pilot. So I am an outlier/very annoying customer

 

No worries, Knowing me though i'l probably drill a drainage hole in the bottom if I keep it!

 

Could you drill a drainage hole where the imperfection is.

 

Further to my earlier (dumbassed) comment, just put some pea gravel in the bottom. Helps to keep the pot above any residual water that collects in the bottom so it is good practice anyway.