Can't Log In - The Cloud ?

"If you are seeing this your ISP has not yet updated to reflect the New cloud server, however dont fear it will soon!"

When I try to open GC at home , I get the message above , since Sunday ?
I am on virgin cable . I have deleted and reloaded Firefox and Chrome . Run Malwarebytes , Spybot and the Virgin firewall scan . All these and still get the same problem.
What can I do ?

I can access GC OK from the office on Chrome.

 

Your ISP has "lazy updating" of its DNS records, and is still pointing you to the old address of the site. Although ... that is not usually the case, ISPs are normally quick to update.

You could try changing your DNS to 8.8.8.8 (Google's DNS server) instead of your ISP's address (but make a note of the original value so you can change it back if the alternative doesn't work).

You may also need to flush the DNS cache on your home PC. For a PC you can do this from Command Prompt by typing

IPCONFIG / FLUSHDNS

You need to start the Command Prompt in Administrator mode (right click, "run as administrator"). Might be easier just to turn if off and back on!!, which will do the same job.

In an office it could be that there was a server between your PC and the outside world that was caching the DNS, and is commonly the bottleneck, but I doubt you have that at home? (Your internet route will not be doing that)

 

I'm having to click more than once on anything within a post......'Post Reply', 'Smilies' etc. Any help would be appreciated please.

 

Well all is well now , Virgin seem to have done what ever they do and I can access the site.
Now can anyone help Sheal with her clicking problem ?

 

I must have had a senior moment, I thought I'd put the above post in the 'Recent Problems' thread.