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Credit card donations

Discussion in 'Frequently Asked Questions' started by Sheal, Jan 30, 2015.

  1. Sheal

    Sheal Total Gardener

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    Why do I have to put my address and telephone number in when I'm paying by credit card please?
     
  2. Zigs

    Zigs Ginger Admin Staff Member

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    @Webmaster
     
  3. Webmaster

    Webmaster Webmaster Staff Member

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    Not entirely sure, but it may have something to do with security, as they are 'possibly' checking your payment against the registered address of your card ?

    I'm not 100% sure, but that would be the explanation that I can think of.
     
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    • wiseowl

      wiseowl Friendly Owl Admin Staff Member

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      Good morning I pay my donations through my PayPal account fast and safe and no fuss,.
      But then they already have my address and telephone number;)
       
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      • Sheal

        Sheal Total Gardener

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        @Webmaster.....I still don't understand this. I need to provide my name, address, telephone number and email address. My credit card company does not have my email address to date. The appropriate box is stated as billing/invoice address and if I don't provide all these details I can't make the donation. I've not experienced this for anything else when 'buying' on line with a credit card, even recently.
         
      • Sheal

        Sheal Total Gardener

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        @wiseowl.......I originally set up Paypal to make donations to GC but I had issues with Paypal and deleted it.
         
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        • pete

          pete Growing a bit of this and a bit of that....

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          Dont think I've ever bought anything online, other than on e bay without, without giving my name adress and e mail adress.
          Cant understand the phone number?
          Usually the e mail adress is used to send the receipt for the money.
           
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          • Sheal

            Sheal Total Gardener

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            I've only ever had an acknowledgement from our Webmaster that the donation has been received.
             
          • JWK

            JWK Gardener

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            I think I've always been asked for an address on every transaction online with a credit card, it's just their standard security process. I paid via Paypal and it didn't ask for a telephone number, as far as I know I never gave my number to Paypal. You could just make a telephone number up Sheal I can't see how it would know.
             
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            • shiney

              shiney President, Grumpy Old Men's Club Staff Member

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              Don't give them my number :yikes: :roflol:
               
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              • westwales

                westwales Gardener

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                I donate through paypal and get a paypal confirmation but I've never had an acknowledgement from GC. Should I worry that someone else gets the money?
                 
              • Webmaster

                Webmaster Webmaster Staff Member

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                GC does receive the donations, and thank you all. Unfortunately, there doesn't appear to be a way of sending a confirmation email from GC automatically after each transaction (or at least I've not worked it out yet), hence why I started the 'thank you for donations' thread, to confirm that donations were being received.

                Again, thank you all.
                 
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                • wiseowl

                  wiseowl Friendly Owl Admin Staff Member

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                  Good morning @westwales no shave nothing to worry about I pay through Paypal and always receiver an email which confirms all the data,which I use as bona fide receipt ,have been donating this way for a long time:smile:


                  This credit card transaction will appear on your bill as "PAYPAL *GARDENERSCO".
                   
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                  • westwales

                    westwales Gardener

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                    It hadn't occurred to me that GC wouldn't get the money until I read Sheal's post. Thanks for the messages though.
                     
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                    • shiney

                      shiney President, Grumpy Old Men's Club Staff Member

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                      I used to send Nathan a cheque as PayPal wouldn't allow me to have an account (I'd upset them a number of times by taking them to court for people :heehee:) but Mrs Shiney now has an account with them.

                      If any system asks for a phone number and you don't want to give then try just putting in zeros. Make sure you always put in eleven numbers. :thumbsup:
                       
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