Hi,the shop i work in has key performance indicator selling products(kpi).one of them are ecigs.. Me myself do upsell them as i dont agree i should. I had a reveiw today on my overall performance as an employee since i started 4 months back, and my ecig kpi was mentioned as i had obviously never met targets. Ive done some searching on the net and ive read that there are or some are that are licenced but are to be recommended by docters etc as they are not regulated yet? Am i in my right to keep saying to my employer that i dont think it is legal for be to direct customers into buying these ecigs ?? Everthing in my bones says im right..its customers choice to ask for them isnt it? Thanks julie x I found this on line.. http://www.ash.org.uk/files/documents/ASH_897.pdf
Chemists have them on display Joolz but I don't think you would be allowed to approach a customer to directly sell on a one to one basis. The customer would have to approach you first. We have a shop here on the island that is set up specifically for selling e-cigs. http://www.totallywicked-eliquid.co.uk/ I bought one six weeks ago but didn't get on with it as I wanted to give up the habit totally, to me it was going from one form of smoking to another.
I think the jury is still out on whether ecigs are harmful or not but they don't need a licence at the moment. Whether you can refuse to promote them, as opposed to just selling them, is a technical employment issue. Try phoning ACAS. Here's a link to their relevant page http://www.acas.org.uk/contact
Think because the market is flooded with so many of them each with different chemical components, health governance is playing catch up on with testing and advice. If it's any help at my recent smoking cessation training update we were told not to promote them and to advise standard Nhs smoking cessation methods. ( patches gum etc). Morally I am with you Jules, I wouldnt like to have to sell them. May be worth showing your employer this below and pointing out there may be future litigation should the product be harmful. http://www.nhs.uk/Conditions/Smoking-(quitting)/Pages/Treatment.aspx
"However, some transport services, pubs and hospitals have taken the decision to ban e-cigarettes from their premises." "While e-cigarettes may be safer than conventional cigarettes, we don’t yet know the long-term effects of vaping on the body. There are clinical trials in progress to test the quality, safety and effectiveness of e-cigarettes, but until these are complete, the government can’t give any advice on them or recommend their use." Our village hall have banned vaping on the premises, as well. They have printed signs that say 'No Smoking' and 'No e-cigarettes' with the usual emblems in a red circle with a line through them.
This makes me laugh, when everyone leaves they start revving up their cars and everyone gets lungs full of carbon monoxide.
No problem for me. I'm always the last to leave and they're all gone by the time I get to the car park