Flaming Councils!

Discussion in 'Off-Topic Discussion' started by Fat Controller, Feb 7, 2013.

  1. Fat Controller

    Fat Controller 'Cuddly' Scottish Admin! Staff Member

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    I've just sent my local council a bit of a stinker of an email, simply because I am utterly fed up with them getting away with taking our money and then providing a sub-standard service in return.

    On 3rd December, I reported two HUGE puddles that form on either side of a crossroads junction; these puddles are so big (even on days when the rain is quite light) that they reach from the kerb over to the middle line. There are drains there, but they seem to be blocked or overwhelmed, and this has been going on for a couple of years - so, I thought they hadn't been reported.

    I reported them online on 3rd December and heard no more. Driving through the other day, the flooding was there again. Mrs C and Little C regularly get soaked by them whilst walking to school, and in fairness it is not the motorists fault - there is nothing they can do because the islands and road humps mean that they have no option but to drive through the puddles, and doing so even slowly means that a wave is sent up onto the pavement. Anyway, I just checked online with the reference number I was given, and the fault reports were 'closed' on the 5th December. No note of what was found or what was done.

    Where the edges of the flooding are, two huge potholes have now appeared - so rather than just having the cost of sorting a knackered drain or two, they now have the added cost of repairing the road surface - - no wonder this country is broke!

    And to be honest, I am sick and tired of paying these buffoons to simply not provide the basics; we pay handsomely in taxes of various forms, therefore the services should be up to standard. If it was a private company that we were paying to provide a service and they provided shoddy service similar to councils, we would either seek a refund or we would simply stop paying.

    These blighters can take us to court to get their sticky paws on our money (or even jail us) - why can't we take them to court for not providing the goods we are paying for?:mad:
     
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    • clueless1

      clueless1 member... yep, that's what I am:)

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      I emailed our council a few weeks ago when the whole of Teesside became one big skid pan because of a combination of snow and lack of gritters.

      I wasn't snotty or anything, I simply asked them if everyone in the borough could have a partial refund for services that we've paid for that weren't delivered, and explained that I know that even the major roads were virtually unpassable (it was unusually slippy). The gritters hadn't been out, despite all the evidence being there that conditions were likely to become freezing and very icy.

      First, I got an automated email telling me that someone will respond in full within 5 working days, or if that's not possible, they'll respond within 5 days to tell me what they are doing to find the answer etc.

      Then 10 days later I got an email for a customer satisfaction survey from them. That was probably getting on for a month ago now, and still no full written explanation.

      Still, it could be worse. They could put up a massive great ugly sign on the middle of the green telling us how they are working for us. Oh wait, they did. It appeared yesterday.
       
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      • ARMANDII

        ARMANDII Low Flying Administrator Staff Member

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        Well, I'm surprised that they didn't solve the problem, in their eyes, of the puddles by putting a temporary sign with an arrow saying "Puddles"!!!:heehee:
         
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        • HarryS

          HarryS Eternally Optimistic Gardener

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          Well the Wigan council won't let the gritters out in bad weather - health and safety - all the gritting is done in July and August now :chicken:
           
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          • shiney

            shiney President, Grumpy Old Men's Club Staff Member

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            fc, a nice friendly chat with a local reporter can sometimes work wonders. Particularly if the chat is over a pint down the pub. :heehee:
             
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