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Need help with samsung tablet

Discussion in 'Computer Corner' started by Janet mahay, Nov 25, 2018.

  1. Janet mahay

    Janet mahay Gardener

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    Hello,
    Hi can someone help me when I put my samsung tablet on i noticed that qtr of my screen has a black line all the way down the screen on one side, it shivers and i am getting double vision yet on the other side of the screen its perfectly ok
    .ICan still can use it on both sides it seems just the icons etc are distorted on one side only !IHave tried different ways to get rid of the line etc but to no avail even looked on the net but found nothing so can any one suggest anything or shall I take it to the shop to be repaired? Its a 10 inch samsung tablet thanks janet
     
  2. Fat Controller

    Fat Controller Cuddly Scottish Admin! Staff Member

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    If it is under guarantee, take it back for repair. If it is not, you then have the balancing act as to whether it is actually worth (in financial terms) repairing.

    I would lay money that it is either the panel itself, or the edge connector onto it that has failed, and the only way to resolve that is with a physical repair which involves splitting the glass out of the metal enclosure, repairing the fault and then re-bonding the screen.

    A quick look at this (not necessarily your model!) gives a repair price of £79.99; I can vouch for that company by the way, as I have used them myself for phone repairs and they are excellent.

    A new tablet is £175.70, so another £90 over the repair - - BUT, if your current tablet is a number of years old this may be the better option taking into account the age of the battery, wear on the charge socket and wear on switches.
     
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    • HarryS

      HarryS Eternally Optimistic Gardener

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      • Scrungee

        Scrungee Well known for it

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        • Fat Controller

          Fat Controller Cuddly Scottish Admin! Staff Member

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          OK, for clarity, I did NOT go looking for the cheapest price - - I made a one click quick glance to give an indication of likely repair or replacement costs. Please make your own judgement as to whether repair or replacement is the best option, and whichever you choose, I would suggest shopping around to ensure that you get the best value for money.
           
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          • Scrungee

            Scrungee Well known for it

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            I did :biggrin:, but there's probably even something better out there at the moment, such as with free accessories and maybe some cashback (10% quidco? Argos Black Friday Deals, Cashback, Vouchers & Discounts | Quidco ) that, if it's that tablet rather than something like an S2, cost of repair complete with all the hassle involved is getting close to a new tablet and peace of mind for another year.

            P.S. I think there might be a Free £5 Argos Voucher with Online Orders Over £30 at Argos at the moment, getting it down even more. (seperate to the £10 off from Paypal).
             
            Last edited: Nov 25, 2018
          • Janet mahay

            Janet mahay Gardener

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            Thanks every one i will take it to the shop for repair but if the repair would be expensive then most likely I will get another tablet janet
             
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            • Janet mahay

              Janet mahay Gardener

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              Hi an update it is a screen fault to repair it will cost arond £80 _ £110 as only samsung parts are used for samsung tablets
              I can still use it it works well and fast its just part of the screen fuzzy, but I can put up with that
              compared with £80 i keep it till it konks out atogether then get a new one so thanks for imput janetx
               
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