New plant quality inspection opinion.

Discussion in 'General Gardening Discussion' started by Perki, May 27, 2021.

  1. Perki

    Perki Total Gardener

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    I've received a new plant today an Acer Winter flame which I've been after for a quite a while . Anyway after unpacking which they wasn't a lot and the carrier seems to of thrown it around lots of compost in the box etc . A closer look I've noticed quite bit of damage to the main trunk , it looks like a branch has been broke then torn down the trunk .

    I am having a dilemma whether I should try and send it back or complain etc, its not really something I do I really rather not go down that road . what do you think of the damage I've added some pictures.

    The company I got it off online is taking a bit of a hammering at the moment about orders not being fulfilled and quality of some plants . I took a punt on them I understand it another busy year for plants and that, and I couldn't get the plant anywhere else for that size even though its a tad smaller than I hoped for but I am not to fussed about that.

    I have been picking at it a bit, other than that it seem on the healthy side. The damge isn't on the graft that's lower down
    DSC02273.JPG DSC02274.JPG
     
  2. gks

    gks Total Gardener

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    Would you of purchased the Acer if you had seen it in a GC? If no, then I would complain and send it back at the online companies cost. Or, keep it and ask to be reimbursed a percentage of what you paid for the plant.
     
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    • pete

      pete Growing a bit of this and a bit of that....

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      Looks like the damage happened last year, and quite early in the year as it was attempting to heal it over during last season.
      Think I'd just send an e mail saying the quality is not as expected, but you cant be bothered to go through the process of sending it back.

      I think its know as feedback.:smile:
       
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