outlook express

Discussion in 'Computer Corner' started by willow13, Jul 11, 2008.

  1. willow13

    willow13 Gardener

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    hi, my outlook express has suddenly stopped working. it keeps asking me for my password even though i have put the right one in. I have even deleted the email account and started again with a new password but it still keeps asking me for the password. iv contacted my server and we'v gone through checks to see if its their fault but it is not as i can recieve email online. I dont know what to do next as i like outlook express.

    Any advice?


    willow.
     
  2. lollipop

    lollipop Gardener

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    ssame thing happened with mine-I gave up in the end and go staright to the website (btinternet)
     
  3. shiney

    shiney President, Grumpy Old Men's Club Staff Member

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    I'm not very computer literate so I can only tell you my experience and not why it happened. :(

    I also had that problem some time ago and found that it happened after updating either AVG or Zone Alarm (can't remember which). I did a 'Restore' to the previous date and it then worked OK. I then got the update again and there was no problem. :thumb:

    I don't the know cause and I don't know if the 'Restore' was the remedy :confused: but someone on here is bound to know :)

    Good luck :D
     
  4. Daisies

    Daisies Total Gardener

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    Happened to me too but darned if I can remember how it got sorted! Try asking here - he's a friend of mine and extremely computer savvy!
     
  5. willow13

    willow13 Gardener

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    Hi all or morning all by the time you all read this :D)


    I finally found out what was wrong with outlook express (mine anyway), somehow my account username had been deleted (my son uses my pc aswell!) but it took a 15 minute wait to get thru to virgin to find that out. Anyway the very nice ENGLISH engineer took me thru it step by step and its all fixed now.

    Now got one other problem! my norton antivirus wont allow me to get my live updates as it says i have to connect to the internet first- i neva turn my net off until i go to bed which is probably in an hour or two lol.

    Any takers for this one? :o)


    willow.
     
  6. walnut

    walnut Gardener

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    Hi Willow you must be connected to the net or you wouldn't be on this forum (unless your using another computer) there have been issues this last couple of days after microsoft installed there latest update, the update conflicted with security programmes the programmes would then not allow accesss to the net,my problem was with zone alarm I resolved this by deleting microsofts latest up date,to do this click on start bottom left go to settings-go to control panel click on add&remove programmes scroll down to the bottom of the list look for KB951748 delete it,you should then have access, zone alarm this morning sent a patch to resolve the problem I would imagine Norton will do the same when they do you can allow the latest microsoft updates.
     
  7. shiney

    shiney President, Grumpy Old Men's Club Staff Member

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    Wow!! :eek: :D

    Walnut, I'm pleased that I now never update Microsoft :). In the past it has caused me no end of trouble :mad:.

    No probs now, though :thumb: :D
     
  8. Kathy3

    Kathy3 Gardener

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    hi all I have the same problem all week ,I was on the net but couldnt use outlook express ,I called my provider and they told me to switch off zone alarm,presto it worked. seemingly ,B T and zone alarm are making changes ,
     
  9. borrowers

    borrowers Gardener

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    Oh my goodness, I've been having problems just getting onto my homepage. I thought it was something we'd done, without knowing, and was thinking of chucking ZoneAlarm cos it never happened before I had that. Now I will have a proper look. Thank you everyone.

    cheers
     
  10. tweaky

    tweaky Gardener

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    Download the new version of Zone Alarm..7.0.483 problem solved.
     
  11. borrowers

    borrowers Gardener

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    tweaky, I know this is going to sound really stupid but where is this new version on the ZoneAlarm site? I have looked and see now what the problem is but I don't see this 7.0.483 on there (I have checked and I have the 7.0.473).

    What am I doing wrong (again!)?

    cheers
     
  12. tweaky

    tweaky Gardener

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    Tis funny that you say that lass as this is the version I have.

    ZoneAlarm version:7.0.470.000
    TrueVector version:7.0.470.000
    Driver version:7.0.470.000

    And only recently updated it direct from ZA on my system??

    However I read that info somewhere else, but can't for the life of me remember where it was....I shall toddle along and try to find it.

    Its HERE
     
  13. borrowers

    borrowers Gardener

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    So did you install the .483 then tweaky? If not, then I'll try and find that Microsoft update & delete it.

    Don't know how I've got a 'later' version than you if you've just updated it?? I only got ZoneAlarm recently after reading about it on here. Just checked and it was the 31/5 when I got it.

    Will wait for your reply.

    cheers mate
     
  14. tweaky

    tweaky Gardener

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    What OS are you using...I am on XP Pro. Also, are you talking about a paid version or the free version?
     
  15. borrowers

    borrowers Gardener

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    I have XP Home and the free version of ZA.

    cheers
     
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