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Purchase from Dorset Perennials

Discussion in 'Retailer Feedback' started by IceColdRum, Sep 9, 2016.

  1. IceColdRum

    IceColdRum Cacti & Herb Mad

    Joined:
    Aug 9, 2014
    Messages:
    506
    Gender:
    Male
    Occupation:
    Customer Service Advisor
    Location:
    Totland Bay, Isle of Wight
    Ratings:
    +836
    I rarely write reviews about retailers but I found the service from this seller to be brilliant, I emailed them a few days ago to ask about there delivery costs (£4.99 upto £35 anymore and it's free) and if they would need to charge more to send plants to the Isle of Wight and within an hour I had a very polite reply to say that they would be able to send a small order with Royal Mail (so no extra cost to me)

    The plants arrived today in excellent condition they were so well wrapped each plant was still in its pot with retail labels and the pot wrapped in a polythene bag and then stapled into an individual cardboard cartoon which was then snugly fitted into another strong cardboard box.

    They arrived in such good condition you wouldn't of known they had been posted.

    I can highly recommend this seller and I will definitely be using them again in the future

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    I've added them to the retailer directory on the forum: http://gardenerscorner.co.uk/forum/reviews/dorset-perennials.115781/
     
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