Spear & Jackson

Discussion in 'Retailer Feedback' started by Loofah, Aug 13, 2009.

  1. Loofah

    Loofah Admin Staff Member

    Joined:
    Feb 20, 2008
    Messages:
    13,644
    Gender:
    Male
    Location:
    Guildford
    Ratings:
    +23,862
    Hats off to S&J (aka Neill Tools); the handle on my garden fork broke after not too heavy use and they agreed to send a replacement within 7-10 days, no quibble. Just sent a short email and a piccy to the customer services dept:)
     
  2. pip

    pip Gardener

    Joined:
    Apr 26, 2007
    Messages:
    1,327
    Ratings:
    +226
    Excellent customer service, no doubt you will buy their products again and recommend them to friends on the strength of your experience :thmb:

    I have S and J lawn edging shears and a tree lopper/pruner and I think they are fantastic quality.
     
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