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BEST SUPPLIER OF COMPOST 2018

Discussion in 'Compost, Fertilisers & Recycling' started by ARMANDII, Jan 1, 2018.

  1. Verdun

    Verdun Passionate gardener

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    Very, very informative and interesting Shiney. Reassuring too to know that Westland are concerned about the quality of their compost. Excellent advice too :)
     
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    • HarryS

      HarryS Eternally Optimistic Gardener

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      Well done @shiney :dbgrtmb: And you managed this without waterboarding Antony and Mark :snorky:
      And the same company make Jacks Magic . So Westland make the Wickes compost.
       
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      • roders

        roders Total Gardener

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        Interesting Michael ,I have never used Wicks compost yet as we don’t have a local shop............but a brand new shop is opening here in the next few weeks.
        I will certainly try it.
         
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        • Scrungee

          Scrungee Well known for it

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          The trouble is lots of brands of MPC keep changing in appearance/formulation, so the only time you might notice something is wrong is when your plants are drying out every day, or failing to extend their roots into the compost, etc. and Wickes (+ others) practice of storing unwrapped pallets of compost where it can get drenched with rain can obscure the nature of what's being bought, then by the time you realise it's not up to standard you've got a lost/ruined crop.

          The Sale of Goods Act 2015 restricts 100% refunds for being unfit for purpose to 30 days from purchase date, creating a potential problem with no quibble refunds when you later realise there's something wrong with the batch you''ve bought. I for one would not want a like for like replacement of failed compost with and risk losing yet another batch of plants and a whole growing year.
           
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          • shiney

            shiney President, Grumpy Old Men's Club Staff Member

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            @roders I'd be inclined to ask the store whether they can open a bag for you to check the contents (or look at a split bag, which Im sure they must have) and to see whether they have some from the bad batch - or not.
             
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            • shiney

              shiney President, Grumpy Old Men's Club Staff Member

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              I agree that you can be deceived by the bags of compost having been stored outside and getting damp - which is exactly what I told them had happened. There is some comment on the back of the bags that says it may not be suitable for fine seeds - which is not a good enough disclaimer when the front says suitable for seeds.

              I think that with the Sale of Goods Act (now superceded by the consumer Rights Act) still covers you if you can show the fault was there originally but did not appear until later. It is the responsibility of the retailer, within the first six months after purchase, to show that this wasn't the case. However, I'm sure that there would be no argument under the circumstances in this case and, in view of it being virtually impossible to tell whether you are getting the bad batch again, you would get a refund.

              If there is no QA number on the bag then I would be inclined not to take a replacement.
               
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              • silu

                silu gardening easy...hmmm

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                Many thanks @shiney. I will contact their care department and yes my nearest Wickes is over 12 miles away AND I already took back the absolutely soaking bags of Jack's Magic which my Daughter who's seriously fit and strong could hardly lift. She can dead lift 120KG!!!I had a close look at the new versus the 2017 Wickes MPC and when you wet both you can see just how much less peat there is in 2018 ...you know what all! I am sure I read somewhere that in Ireland where most? of the peat comes from they burn tonnes and tonnes more of the stuff than the small amount in comparison which goes for horticultural purposes.
                Glad you got a result. I will see if they will be prepared to swap the Wickes rubbish for Jack's Magic but not the soaking bags they have at my local Wickes store.
                 
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                • Scrungee

                  Scrungee Well known for it

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                  Only if you bought the product over 2 years 7 months ago according to Which Sale of Goods Act - Which? Consumer Rights

                  "The Sale of Goods Act 1979 has now been replaced by the Consumer Rights Act 2015, but you may be able to claim under it if goods you bought on or before 30 September 2015 become faulty"

                  I've bought 100 L of seed compost and about 1,500 L of MPC so far this year and the thought of several 15 mile round trip to Wickes to buy their own brand MPC, followed by ruined plants, followed by lugging the whole lot back(several trips yet again) to negotiate a refund/replacement, then what?, too late to re-sow, a year lost, all my efforts in preparation, planting and cultivation wasted.

                  Sorry, but I'll never buy that stuff again.
                   
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                    Last edited: Apr 26, 2018
                  • Jiffy

                    Jiffy The Match is on Fire

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                    If they use elevator screeners to pile then you get bits that run down the pile to the bottom then that may go through to the baging stage and you can get alot of rubbish bits all in one bag
                     
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                    • shiney

                      shiney President, Grumpy Old Men's Club Staff Member

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                      The Consumer Rights Act covers you, as I described above, and I did say that it had superceded the Sale of Goods Act. I have used the bit about ...
                      in a couple of cases since the change in 2015. :thumbsup:
                       
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                      • Scrungee

                        Scrungee Well known for it

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                        How can you tell the difference between what Wickes sold "last year's" and Wickes sold 'this year's' ? Are the bags of a different designs for 2017 and 2018? (they don't look different on their website). Do Wickes/Westland change their formulation at midnight on 31st December?

                        The Wickes MPC I bought last year had the same problem as the stuff you bought this year, it dried out quickly.

                        I've just been to my plot and had a look for some empty bags of the Wickes MPC I bought last year and found some. They will definately be 2017 bags as that's the last I've bought any in some time as I've boycotted Wickes since their last compost fiasco a few years ago.

                        The first bag I found had no QA code, so I looked for some more and the next 4 all had no QA code. So the carload of rubbish MPC I bought last year (that required me to carry large amounts of water to my plot every day, plus caused reduction in yield and scab on my spuds) could have been from the same defective batch.

                        I can't recall exactly how much I bought, but I've just counted 22 holes in the ground where my 25 to 30 L potato pots where buried, so it was a substantial amount. I stopped looking for empty bags after the first 5 as they've been rolled up amongst others, used for taking rubbish to the tip, and left behind at the local stables as replacements when collecting bagged horse manure.

                        Has anybody else still got last/this year's Wickes MPC bags? Please check if they have a QA code as this does not appear to be a one off.

                        No QA code

                        wickesMPC1.jpg

                        No QA codes

                        WickesMPC2.jpg



                        P.S. I rate other Westland produced composts amongst the very best available, notably their Gro-Sure seed & cutting compost and Jacks Magic MPC.
                         
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                          Last edited: Apr 26, 2018
                        • shiney

                          shiney President, Grumpy Old Men's Club Staff Member

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                          There was a difference in quality. The bags are the same design.

                          Just to check, I've looked at the bags of Jack's Magic that they brought me (much better quality) and the QA codes are missing from them as well.
                           
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                          • Scrungee

                            Scrungee Well known for it

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                            Yes, the 2017 and 2018 bags are of identical design, so you could have bought the same rubbish as I did from Wickes in 2017, and simply assumed it was some sort of new problem with their compost? (that you dismissed in my earlier posts).

                            I guess I'll have to take this up with Wickes/Westland using the links you've provided/etc. and keep reporting my progress back on this thread.
                             
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                              Last edited: Apr 26, 2018
                            • silu

                              silu gardening easy...hmmm

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                              Just been out to check @Scrungee . Last years Wickes MPC no batch code. Ok but not as good as last years Jack's Magic. Dried out quite quickly but at least felt like compost. This years Wickes has a batch code it's 3257 2 4651, ghastly, it's verging on black and feels nothing like MPC dries out even quicker than last years. Did a test and last years had a fair amount of peat in it, this new stuff has virtually none.
                              My issue on top of this is trying to get some Jack's Magic which isn't soaking wet. The stuff i go from 2 different Wickes was hideously wet. The bags were so wet I could hardly lift them and took them back. Got a refund but wanted compost not money back. I have emailed Westland to ask if they have an outlet with NOT soaking wet Jack's magic as will need something decent very soon. The Wickes stuff is useless for hanging baskets which dry out quickly at the best of times. If only I could get my mountains of compost and leaf mould weed free but it never gets hot enough. If I could I would never have to buy any of these products.
                               
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                              • shiney

                                shiney President, Grumpy Old Men's Club Staff Member

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                                My 2017 purchases (can't remember how much I bought last year but was anything up to 6,000 litres) weren't too bad. That's why I certainly noticed the difference once this new lot dried out. I decant each bag, as I need it, into buckets and put them under cover. Most garden centres seem to store their compost outside (not surprising seeing the quantity of it) so they do get wet. That's why I decant them. The first batch I used hadn't had time to dry out so I didn't notice the problem until too late.
                                 
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