Discussion regarding new forum

Discussion in 'Site Feedback/Bugs' started by Daisies, Feb 28, 2012.

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  1. Victoria

    Victoria Lover of Exotic Flora

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    Not necessarily, I just want a simple answer as to why we are experiencing the problems we are rather than a technical dictionary response. And personally I don't believe our individual download speeds are the source of the problem.
     
  2. Kristen

    Kristen Under gardener

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    There are two things here:

    Latency. This is how long it takes to say "Hello" and get a "Hello yourself" back. Every time a "message packet" is sent from you to the GC server (or any other computer for that matter) the latency impacts how long it takes for EACH message to travel; to display a single page there is not one single "Give me the page" request and a "here it is" response, there are lots of message packets - perhaps even hundreds - and the latency then mounts up.

    The ISP you use will influence how quickly messages can get from A to B. For example, the ISP may own a "private" line to the USA and choose to route traffic over that, faster, route ... or it may aggregate the traffic with others over a shared route ... the number of "hops" the message packets pass through various routers etc en route increases the latency. That is what Ping is giving an indication of.

    Bandwidth. That's how "fat" the pipe is from you to the ISP, and how much data can physically arrive at your PC in a given time. The further you are from the exchange the more difficult it may be for BT to get you plenty of bandwidth. Your ISP may also have limited bandwidth to connect to the Super Highway, and when the ISP is busy - lots of users all wanting the internet at the same time - then there is contention for that bandwidth. Thus there are good performing ISPs and poor performers, and Price comes into that as well (I have a Business broadband here, because I work from home, so I have less Contention and greater Bandwidth than a user with a cheaper Home broadband).

    Keep in mind that, say, Google has massive servers all around the world ... their services are, pretty much, always fast. I suspect that the fact that the GC server is in Italy has a bearing on folk in the UK because some ISPs will have good connections (low latency, high bandwidth) to Italy, and others may have poorer ones. That's true wherever the server is located of course, even if elsewhere in the UK

    I ran a Ping test from locations all over the world to GC server. Some locations in Italy have very low latency (<10ms) but loads of countries had times around 200ms - that's an additional second for every 5 message packets transmitted ... so if a page takes, say, 100 such message packets that would add 20 seconds to the display time, just because of latency. Australia had Ping times of over 350ms ... I think that 50-80ms Ping time is as good as anyone is likely to get to most average sites, so only if it slows down considerably (when GC appears sluggish) is it relevant, and also if it is erratic (if the individual tests show fluctuation of times)

    I tried Google.com for comparison :) China and Egypt had times of 150ms, but pretty much all the rest had times below 30ms and the majority were below 10ms :)
     
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    • Kristen

      Kristen Under gardener

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      But surely that's like going to your doctor and your Doctor saying "You need an ECG" test to which there are three possible responses:

      1. I'd like to understand a bit better what an ECG test is and what it is looking for
      2. Fine lets get on and have the test what do I need to do
      or
      3. I'm not interested in an ECG test, just fix the problem.

      You can't get a solution without the diagnosis. Some will be interested in what the test involves, the rest can skate over that. On an internet website for any problem that is not easily reproducible it will be individuals who will have to undertake various tests (i.e. there is no service here for an engineer to visit your home and make the tests for you :) ) and report back their findings to allow the diagnosis to be made; for those interested in it then some knowledge of why information is required/relevant may help folk to say "Ah, in that case THIS may be relevant".

      I suspect that the fact that the server is in Italy will have a significant bearing on some people having slow responses some of the time, because their ISPs will use heavily congested routes at peak times, whereas some other ISPs will have dedicated and more efficient routes.

      On the tests I did Ping times from Portugal to GC were similar to UK ones, dunno about peak times. My best guess is that if the server were in the UK that might assist UK users more of the time, but would probably be no better from Portugal some of the time, might even be worse.

      Separately is the "power" of the server itself, how well optimised the site is (viz. recent changes RR has made with that aim in mind), and how popular GC is - i.e. the number of concurrent users online. That all comes down to cost.
       
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      • ARMANDII

        ARMANDII Low Flying Administrator Staff Member

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        A NOTE FROM THE WEBMASTER



        The Webmaster and Richard have been trying over the past few weeks to tackle the problems we've been experiencing and pin down the reasons for them. They have now come to the conclusion that, as pointed out by Kristen, Gardeners Corner has grown greatly in membership and data traffic over the last few months and so is causing the present problems by eating into the resources of the present Server.

        The present Server not being a dedicated Server and being shared with other sites does not, it appears, to have the resources to handle the increased demands made on it by GC. Therefore the Webmaster is in the process of trying to find a suitable dedicated Server with the resources needed to handle GCs expansion in size. Hopefully we will all soon be able to enjoy GC without stressing over the problems we have all been experiencing.:snork:
         
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        • Kristen

          Kristen Under gardener

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          Hats off to webmaster for his generous support ... I hope he can find a solution within budget :)
           
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          • ARMANDII

            ARMANDII Low Flying Administrator Staff Member

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            Have you got a Banjo and a sad eyed dog, Kristen????:scratch::snork:
             
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            • Sheal

              Sheal Total Gardener

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              Thank you Armandii for the update. Also thank you to our Webmaster and Richard for putting up with our moans and groans in the process of trying to keep GC on the straight and narrow. :dbgrtmb:
               
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              • shiney

                shiney President, Grumpy Old Men's Club Staff Member

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                Thanks Kristen for your explanation - which I managed to understand (I think) :heehee:

                I've just run a test.
                Download 2.49Mb (best I've ever had)
                Upload 0.36Mb (about normal)
                Latency:- large pkt 144ms, small pkt 40ms, average 92ms (I think I could work that last one out myself! :doh:)
                 
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                • wiseowl

                  wiseowl Admin Staff Member

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                  Hello I am trying to find "What's looking good in June"but every time I click on the link it shows me as logged out even though I am logged in and If I try and log in it doesn't recognise my password,This is not a moan or a groan just need some help.Thank you:)
                   
                • Kristen

                  Kristen Under gardener

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                  • wiseowl

                    wiseowl Admin Staff Member

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                    Thanks Kristen but every time I click on the link I cannot log in to view it even though I am already logged in:scratch:
                     
                  • Kristen

                    Kristen Under gardener

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                    • Jenny namaste

                      Jenny namaste Total Gardener

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                      Thanks Kristen but every time I click on the link I cannot log in to view it even though I am already logged in:scratch:

                      Woo, I had this the other day on my Netbook ( new toy) and when I returned it to my local dealer he said it was because I had loaded , in his opinion, unnecessary add ons. ie. CC cleaner and another one www. malware. Have you put any new bits on recently,
                      Jenny
                       
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                      • wiseowl

                        wiseowl Admin Staff Member

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                        Thank you Kristen and Jenny ,Kristen the new link seems to have done it.Thank you:ThankYou:
                         
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                        • Kristen

                          Kristen Under gardener

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                          Blinking weird ... all links go to the same thread, some of them log you out, some log Jenny out ... sorry, I have no explanation (except that getting logged out will be related to cookies in some way I expect)
                           
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