New Car

still havnt got my car back, im most annoyed now, apparently part didnt arrive tuesday and looks like its not in today either as i havnt had a call from the garage, its becoming a joke now, the guy were i bought the car is getting annoyed now with the renault garage, im not calling them again as iff i do i will be most upset with them and they will get a bit of my mind, will leave it tommorow see what happens, will let you all know

 

Sorry to here that. When I saw that you'd update this thread, I was sure I was going to read that it was all sorted.

 

clueless more problems just called renault garage, they put part in and still not sorted, they are busy looking at it seems to think its the fuel pump now and an expensive £500 plus other money the garage will have to fork out anyway hes calling me tonight to let me know and hes hoping i will get car back this week but cant be sure

 

Wouldn't you be better off pulling the plug and asking for your money back so you can get something else instead?

 

clueless im getting a bit fed up now thinking serously of doing this but everything is in the new cars name, tax, insurance even the AA and hubbys away so im stuck anyway spoke to richard yesterday from were i bought car and he asked me iff they cant get it fixed would i be prepared to take car back and he would give me a 2 years free warranty and then i would get it fixed, i told him i want the car fixed as im not going through that again, looks like hes going to have to pay renault garage over a £1000 iff it is the fuel pump thats going, im in a dilemma and just dont know what to do.
renault garage never called me last night

 

Hi Rosa, Can't blooming believe that - well I can actually. You must be so fed up now:( I do hope you get it sorted, properly, soon. Our local garage has a 2006 magane cabriolet, one which looks fantastic but it is £8900! You can get part exchange but even so - ouch! But they are a proper showroom with a working garage attached which is really handy.

Hope to hear some good news from you soon.

cheers

 

Rosa, it sounds like a right chew on. Fuel pumps are surprisingly expensive items on modern cars. Long gone are the days when they were simple mechanical jobs, nowadays they are all precisely controlled with all sorts of electronic gadgetry in them. Supposedly to make the car more efficient and at the same time more secure (they are linked in to your immobiliser so they just won't pump fuel if someone tries to steal your car). The trouble is with every added complexity comes added expense when they fail, hence the estimate you've been given of over a grand.

You are right to demand they fix it before you take it back though. I know I couldn't relax in a car if I knew the fuel pump was suspect. If it fails completely, then you're going nowhere.

The plus side is though that once they put a new pump on, it should be good for the rest of the car's useable life, and you should be able to enjoy your motor in the knowledge that it isn't likely to fail again any time soon.

It is still an awful situation though. Lets hope it gets resolved soon. Its been going on for weeks now hasn't it?

 

Thank goodnes the light came up in waranaty!!!

As for the paperwork if you reject it, the only hastle will be the registration document, the insurance would be a single phone call and the tax you can get refunded at the post office with the AA the vehicle reg makes no differance since you are covered in any car or light van you drive.

Not sure what id do, thing is after all this hastle can you trust the renault dealership to do the repair corectly.

 

hi clueless and pro gard, im really upset now i called the garage who has the car and he said richard doesnt want to pay £500 for that part and hes only making £200 off the deal so i told him hes doubled the price of my rover what a cheek i went off it and told him to get the megane sorted now,
my daughters boyfriend worked for renault dealers and his friend owns local renault dealer and hes calling him in the morning and hes going to get it sorted for me and hes getting in touch with the guy i bought the car off so its out of my hands.
this has really upset me and doing my head in, ive had no enjoyment from that car since i bought it 2 days driving of it the rest of the 3 weeks its been in garage.
will see what happens tommorow as my son in law is calling renault dealers and hes said hes not started yet on garage were i bought it, hes annoyed about it all, will let you know what happens tommorow

 

nearly got rid of the megane today was going to ask for my money back and rover and at last they have found the fault its the injectors parts coming in on monday so hopefully it should be fixed lets hope so, also the garage were i bought it is going to pay the bill.

 

Let's hope that's it, and that it is sorted by monday tea time. Ask the Renault dealer to put a garuntee on their work.

 

clueless lets hope that is it, im going to ask son in law iff its advisable under the curcumstances to ask for a guarantee as i never put the car in that place were i bought the car they sent the megane there so will see

 

Whether it is Renault or the garage the sold you the car, someone should guarantee the work. If you take your car to the garage yourself then any work done should be guaranteed, so you should get it one way or the other, especially as a previous attempt to fix the fault failed.

 

I've been following this very sad saga and just for interest noted down the significant issues as they appeared:

26/05 Got the Car
28/05 Had problem with roof
30/05 Had problems with warning lights coming on and starting up
01/06 Problem diagnosed as Air Conditioning fault
03/06 Warning lights still coming on but all seems ok
05/06 Problem diagnosed as
(a) Fuel pressure regulation
and / or
(b) Fuel circuit fault
and / or
(c) EGP Valve pressure sensor fault
11/06 Sensor checked (replaced?)
13/06 Fault diagnosed as fuel pressure
14/06 Waiting for part
17/06 Part fitted but problem not solved
19/06 New disgnosis - fuel injectors - waiting for part

Forgetting the cost and who pays etc. it sounds to me like a 'Friday afternoon' Car and even though it's a Renault Dealer who's 'managing' the problem, IMHO you've not been given acceptable service from any of the 'experts' involved.

I really hope that this final diagnosis is the right one and you can get the Car back and enjoy it.

Fingers crossed for you. :gnthb:

 

thanks clueless and doogle, my son in law knows his friend at the main renault dealership in newcastle and hes told him that the new part comes into his garage so iff it doesnt arrive there on monday morning hes going up to take my car off them and is going to get it looked at and fixed there, its out of my hands now, my son in law is sorting it as hes used to work for renault main dealer for 8 years, he said when car is ready hes going with me to test car before it leaves that garage as he knows all about these cars, so now i have peace of mind knowing this, i was mad yesterday and have been very upset today never ever been like this over a car,