YAWN, YAWN, WAKEY, WAKEY - 2021

Discussion in 'The Muppet Show' started by ARMANDII, Jan 1, 2021.

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  1. shiney

    shiney President, Grumpy Old Men's Club Staff Member

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    Aloha everyone,

    I had a morning Zoom and then spent ages on the phone to the DWP (Department of Works and Pensions) about Barry's benefits. :doh: Forty minutes waiting for an answer and then going through the big rigmarole of why I'm not Barry phoning. They are now getting me officially made his 'Appointee' so that I shall now get all his Benefits mail and queries.

    He's been disabled since birth and I have been looking after him for the last 37 years (since his father, who worked for me, died). In December they sent a form wanting a full list of his savings and the bank statements (his savings, what little there is, are in a building society that don't send statements). That's not normally a problem as he goes in on his mobility scooter and gets a print out, doing the six mile round trip in this weather is not on! I then fill in the forms, copy them and send them off.

    As he was shielding I wrote to them explaining the problem and asked for a postponement. Today he received a letter saying they wanted everything by tomorrow - by mail. :wallbanging: They also wanted details of his assets (none), his property (none), his partner (none), his dependents (none) etc.

    90 minutes later the conversation ended with notes going into his file about this and a postponement recorded. :phew:

    I've now cooked a very nice spag bol and shall login for bridge at 5.30 for a 7.30 start. I'm going to relax until then and shall do a quiz on History that I received online today.

    Keep well :biggrin:

    Aloha!
     
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      shiney, Jan 20, 2021
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    • Upsydaisy

      Upsydaisy Total Gardener

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      Yes definitely a headache sorting things out on the behalf of others isn't. I am the first port of call and for receiving most of my brother's calls and mail now thankfully.

      I spent two days trying to get through to DWP before Christmas and like you had to state my reasons for me contacting them and not my brother. In the end it was agreed that a copy of the document I need to progress in resolving an issue that I am dealing with would be posted within the following fortnight..still waiting. Now trying to summon up the strength to phone them and go through it all again.:wallbanging:
       
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        Upsydaisy, Jan 20, 2021
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      • DianneW

        DianneW Head Gardener

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        I feel better having a chat to someone about messy stuff like your getting a lot of right now....on here now is good, phone a close friend but on of mine is almost blind now(family genes issue) she loves a good laugh with me and we do have many but I would never want to cloud our relationship as she is on her own mainly and us women can be over sensitive at times....so she is out...another friend who has a holiday home here is great with problems and has done one of those assertive course amongst others and talks more than I do so she is very helpful with her knowledge... we share the Mother nightmare issue also.. so if possible I phone her.
        Enjoy your bridge, I am no idea about bridge..chess ok domino's ok tiddly winks very good at them...:heehee:
         
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          DianneW, Jan 20, 2021
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        • Upsydaisy

          Upsydaisy Total Gardener

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          Yay!!! Tiddly Winks!!!:hapydancsmil:My kinda game!:yes:
           
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            Upsydaisy, Jan 20, 2021
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          • Upsydaisy

            Upsydaisy Total Gardener

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            Dianne go back on the Games threads....I'm playing against myself and it gets kinda lonely:heehee:
             
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              Upsydaisy, Jan 20, 2021
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            • shiney

              shiney President, Grumpy Old Men's Club Staff Member

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              I have the details of the person I spoke to, what office she is in and the time and date of the email she sent to their other department.

              It helps having been an, amateur, consumer advisor in my 'spare' time. :blue thumb: Most of my cases were settled fairly easily but, on average, two a year ended up in court and I won all of them. :paladin: What also helped, funnily enough, was not being a lawyer. I was able to get away with saying things in court that lawyers weren't allowed to say. :whistle:
               
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                shiney, Jan 20, 2021
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              • Upsydaisy

                Upsydaisy Total Gardener

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                Yes I always note names, dates sand depts etc too. Definitely pays to act ' humbly ' and not go in with all guns blazing!! This is the way I have approached every department dealing with my brother's issues, people are so willing to go above and beyond to help if you play your cards right.....no pun intended.:whistle: You do use cards to play bridge....don't you?:noidea:
                 
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                  Upsydaisy, Jan 20, 2021
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                • shiney

                  shiney President, Grumpy Old Men's Club Staff Member

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                  Yes, I agree. I'm always polite and friendly (most of the time :heehee:) and this woman was very helpful. It also helped that I have two landlines and I had her on one and Barry on the other, on speaker. He could hear what she was saying and he could give any answers necessary. Prior to covid I would drive into town to his place so that they could ask him things is necessary. Especially for permission to talk to me if they can't find his letter of authorisation. :dbgrtmb:
                   
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                  • Upsydaisy

                    Upsydaisy Total Gardener

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                    Yes we're very fortunate in this day and age.
                    We only have one landline now since we closed down mine and hubs individual businesses, but I have used our Alexa ( and my brother's obviously) to include him in participating in some calls that required some input from him on several occasions now. Doesn't bear thinking about how life would be without all these various methods of communication. We'd either have to write back and forth or go in person!:yikes:
                     
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                      Upsydaisy, Jan 20, 2021
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                    • shiney

                      shiney President, Grumpy Old Men's Club Staff Member

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                      Smoke signals :thumbsup:
                       
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                        shiney, Jan 20, 2021
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                      • Upsydaisy

                        Upsydaisy Total Gardener

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                        :roflol:....I don't trust myself being in charge of a bonfire @shiney :campfire:
                         
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                          Upsydaisy, Jan 20, 2021
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                        • CanadianLori

                          CanadianLori Total Gardener

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                          It is a pre-op thing they're doing so I doubt they'll share what is happening. Thanks for asking :)
                           
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                            CanadianLori, Jan 20, 2021
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                          • Upsydaisy

                            Upsydaisy Total Gardener

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                            Ah..OK. She'll be in my thoughts Lori:grphg:
                             
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                              Upsydaisy, Jan 20, 2021
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                            • moyra

                              moyra A knackered Veteran Gardener

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                              Good morning everyone. Best of luck for Sam, Lori.
                              Have a good day all, lovely day out there this morning. Enjoy it as best you can whilst staying safe and well.
                              God bless you all.:wub2:

                              good_morn.png
                               
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                                moyra, Jan 21, 2021
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                              • Upsydaisy

                                Upsydaisy Total Gardener

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                                [​IMG]
                                How's everyone this morning?

                                Looks to be a gorgeous day here today...well until 4pm, then the rain pops back for an hour or two..
                                No worries though, at least my laundry should be dry.:biggrin:

                                Behave yourselves now, and keep your distance..:spinning:
                                 
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                                  Upsydaisy, Jan 21, 2021
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